Operations Coordinator

Lydecker LLP•Miami, FL

17h•Onsite

About The Position

The Operations Coordinator provides direct support to the COO and helps coordinate day-to-day operations, firm-wide projects, process improvements, and strategic initiatives across the firm's national offices. The role serves as a primary point of contact for the Miami office and a liaison to other offices. It involves managing multiple projects and priorities, researching and resolving unfamiliar issues, providing recommendations when answers are not immediately available, and communicating timely updates on project status, risks, and next steps. The position calls for a proactive, organized problem-solver who can take ownership of assignments from initial research and planning through completion, work with internal teams and external vendors, maintain accurate operational reports and documentation, and handle confidential information with discretion. It is an opportunity to build a long-term career in legal operations, with exposure to operations, technology, process improvement, project management, business strategy, and leadership decision-making.

Requirements

2–5 years of professional experience in operations, project coordination, administration, business support, or a similar role.
Demonstrated experience managing multiple projects or initiatives simultaneously.
Experience working on projects with different levels of complexity and competing deadlines.
Ability to independently research and investigate issues to find answers and solutions.
Strong problem-solving skills and a logical, resourceful approach to unfamiliar situations.
Ability to develop findings, identify options, and provide recommendations.
Strong project coordination and organizational skills, with excellent follow-through.
Strong proficiency in Microsoft Excel, including VLOOKUPs, data tracking, and reporting.
Excellent written and verbal communication skills.
Ability to work effectively with individuals at all levels of an organization.
Strong attention to detail and ability to maintain accuracy while managing a high volume of work.
Ability to prioritize and reprioritize work as business needs change.
Professionalism, discretion, accountability, and sound judgment.
Proactive mindset and strong sense of ownership.
Ability to work independently while recognizing when to escalate an issue or ask for guidance.

Nice To Haves

Legal industry experience.

Responsibilities

Provide direct support to the COO on operational, administrative, and strategic initiatives.
Serve as a primary point of contact for the Miami office and liaison to the firm's national offices.
Manage and coordinate multiple projects with varying complexity, deadlines, and priorities.
Take ownership of assigned projects from research and planning through completion.
Summarize unresolved issues and present viable options and recommendations when appropriate.
Provide the COO with clear, accurate, and timely updates on project status, issues, risks, and next steps.
Identify potential problems and proactively address them before they become larger operational issues.
Assist with firm-wide projects, process improvements, system implementations, and operational initiatives.
Coordinate the rollout of programs, systems, processes, and initiatives across multiple offices.
Work with internal teams and external vendors to gather information, resolve issues, and keep projects moving.
Follow up on open items and ensure commitments and deadlines are met.
Prepare, maintain, and analyze operational reports and data using Microsoft Excel, including VLOOKUPs and other data-tracking functions.
Communicate with employees at all organizational levels, from administrative staff to firm leadership.
Handle sensitive and confidential information with professionalism, discretion, and sound judgment.
Maintain organized documentation, project tracking, and follow-up on key initiatives.
Assist with other operational priorities as needed.

Benefits

Medical insurance through Cigna Healthcare, with multiple plans; the firm partially pays for employee coverage.
Outpatient mental health services at no charge and with no copays.
Optional dental and vision insurance.
Optional voluntary life and disability insurance.
Optional voluntary accident insurance.
Optional critical illness insurance.
Optional cancer insurance.
Optional hospitalization insurance.
Optional health savings account.
Optional flexible spending account.
401(k) after one calendar year of employment.
Paid time off (PTO).
Collegial and collaborative work environment.