Operations Coordinator

Aston Carter•Jackson Township, PA

7d•$24 - $28•Onsite

About The Position

The Operations Coordinator oversees logistics processes related to collecting, heating, transferring, and delivering products through third-party facilities. The role supports efficient, timely order fulfillment while maintaining ongoing communication with clients and suppliers. As an early member of the U.S. operations team, the coordinator will help launch and support a new facility for a global chemical sourcing and supply organization, including documenting and improving processes. The position will operate remotely until May 2027 and then transition to onsite work at the new facility in Thomasville, Pennsylvania. The organization supplies chemicals and raw materials used in food, cosmetic, pharmaceutical, and industrial manufacturing. Typical products include citric acid, acetic acid, lactic acid, malic acid, glycerine, soy lecithin, sodium benzoate, and potassium sorbate.

Requirements

2–3 years of experience in logistics or transportation coordination.
Proficiency with Microsoft Excel for shipment tracking, schedule management, and performance data compilation.
Strong organizational skills and ability to manage multiple shipments, schedules, and stakeholders simultaneously.
Excellent written and verbal communication skills for interacting with clients, suppliers, and logistics providers.
Ability to resolve operational issues and incidents in a timely and professional manner.
Attention to detail in tracking, documentation, and reporting of logistics activities.

Nice To Haves

Experience coordinating logistics involving third-party facilities or service providers.
Familiarity with bulk-product logistics, including heating and transfer operations.
Comfort working with data and performance metrics to prepare weekly and monthly reports.
Ability to adapt to changing operational environments, including a future transition from remote to onsite work.
Interest in or exposure to chemical, food, cosmetic, pharmaceutical, or industrial manufacturing supply chains.

Responsibilities

Coordinate container collection from ports or yards and arrange delivery to designated third-party facilities.
Track containers in transit and at assigned facilities, maintaining accurate visibility of inventory and movements.
Organize product heating and transfer activities according to client-agreed schedules.
Coordinate deliveries to client plants according to established schedules, managing timelines and expectations.
Resolve logistics incidents and operational issues, escalating and collaborating with partners as needed to maintain service levels.
Document operational processes, identify workflow improvements, and oversee implementation of improved procedures.
Communicate clearly and professionally with clients and logistics providers about plans, updates, and issue resolution.
Prepare weekly and monthly performance reports summarizing operational metrics and trends to support continuous improvement.
Collaborate with third-party facilities and internal stakeholders to coordinate collection, heating, transfer, and delivery activities.
Support the transition from remote operations to an onsite environment when the new facility becomes operational.