About The Position

The Operations Coordinator is responsible for the day-to-day coordination of an assigned function and/or process and performing the normal functions of the position. The role includes training new hires, answering questions about routine work processes, addressing routine problems, prioritizing workflow, and reporting group results and outstanding issues to a manager. The coordinator provides feedback on productivity and quality and refers issues beyond the scope of the role to management. The position requires regular, dependable attendance and punctuality and fostering an inclusive, respectful environment for colleagues, customers, and communities. The role is full-time in China Grove, with a flexible schedule that may include days, evenings, weekends, and holidays. It involves prolonged standing and walking, frequent computer and handheld technology use, and frequently lifting or moving up to 50 pounds.

Requirements

  • High school diploma or equivalent encouraged.
  • Communicate effectively with customers, coworkers, and supervisors.
  • Read, understand, and interpret employment policies, safety rules, operating and maintenance instructions, and procedural manuals in English.
  • Be a resourceful self-starter and work well independently and as part of a team.
  • Be proficient in using computers and handheld technology.
  • Work a flexible schedule that may include days, evenings, weekends, and holidays.
  • Meet the physical requirements of prolonged standing and walking; reaching, crouching, kneeling, stooping, and climbing ladders; and frequently lifting or moving up to 50 pounds.

Responsibilities

  • Train new hires in department-specific functions and responsibilities.
  • Answer questions about routine work-related processes or procedures.
  • Make decisions about routine work-specific problems and prioritize workflow.
  • Report group results and outstanding issues or problems to the manager.
  • Provide feedback to the manager on productivity and quality.
  • Refer questions or problems beyond the coordinator’s responsibilities to management.
  • Foster an environment of acceptance and respect that strengthens relationships and supports authentic connections with colleagues, customers, and communities.
  • Maintain regular, dependable attendance and punctuality.
  • Perform other duties as assigned.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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