Seasonal ARO, China Grove - Full Time

Macy's • China Grove, TX

3d • $20 - $33 • Onsite

About The Position

The Seasonal ARO is responsible for researching, troubleshooting, and resolving systemic and physical facility-level inventory issues. The role communicates inventory accuracy issues to facility management when they could impede accurate and timely financial booking, and performs other duties as assigned.

The role involves investigating issues using tools such as Mainframe, WM, and other applications; identifying potential root causes and resolutions; making adjustments across multiple systems when needed; and alerting facility management to situations that may affect system integrity. The colleague maintains organized documentation, follows standard operating procedures and safety and security guidance, and contributes to respectful relationships with colleagues, customers, and communities.

The position requires prolonged standing and walking, frequent use of computers and handheld technology, and may involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception, and color vision. Colleagues frequently lift or move items weighing up to 25 pounds. Supply-chain facility colleagues covered by the stated policy are subject to random monthly or semi-monthly drug testing, which must generally be completed within 24 hours of notification.

Requirements

• High school diploma or equivalent encouraged; no degree is expressly required.
• Two years of experience addressing complex issues using diplomacy and tact.
• Two years of experience working with spreadsheets and reporting, and responding to questions or issues.
• One year of experience in a distribution center.
• Strong leadership profile and excellent verbal and written communication and negotiation skills.
• Proficiency with Excel, SQL, Macros, Tables, PowerBI, and PowerPoint.
• Ability to perform basic math functions, including addition, subtraction, multiplication, and division.
• Ability to work independently with minimal supervision and contribute as a team player with integrity and accuracy.
• Detail orientation, a sense of urgency, and demonstrated problem-solving and decision-making skills.
• Ability to work a flexible schedule based on department and company needs, with dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors; read and understand employment policies and safety rules in English; and understand and communicate facility directions regarding standard operating processes.
• Ability to key accurately and productively using a PC, handheld computer, or similar device.

Nice To Haves

• Inventory experience preferred.

Responsibilities

• Research, troubleshoot, and resolve systemic and physical facility-level inventory issues.
• Communicate inventory accuracy issues to facility management when they could impede accurate and timely financial booking.
• Investigate issues using Mainframe, WM, and other applications; identify potential root causes and determine resolutions.
• Recognize situations that could affect system integrity and alert facility management to prevent escalation.
• Use judgment across multiple systems to perform adjustments when needed.
• Maintain organized documents according to the Supply Chain documentation retention policy.
• Follow standard operating procedures and safety and security guidance.
• Perform other duties as assigned.
• Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED