Part 135 Operations Coordinator/Flight Follower - Dallas
About The Position
The Operations Coordinator - Dallas supports the day-to-day operation of Waltzing Matilda Aviation’s Dallas CRJ200 fleet. The role plans trips from quote through completion, coordinates crew and operational logistics, and helps provide a smooth experience for clients, aircraft owners, and crews. It reports to the Part 119 Director of Operations and the Director of Flight Operations Support - Dallas, and works closely with the Chief Pilot, Maintenance, and Sales teams. The ideal candidate is familiar with 14 CFR Part 91 and Part 135 regulations, particularly operational control.
Requirements
- At least 2 years of experience in Part 135/91 charter or corporate flight operations, such as scheduling, dispatch, or operations coordination.
- Working knowledge of Part 135 duty/rest rules and general charter operations.
- Experience with flight-scheduling software such as JetInsight, FOS, Leon, Avianis, Levelflight, or similar.
- Calm, clear communication under pressure and ability to keep people informed when plans change.
- Strong attention to detail and follow-through.
- Customer-service instincts for high-expectation clients.
- Ability to cover a shared on-call rotation in a 24/7/365 operation.
Nice To Haves
- FAA Aircraft Dispatcher certificate.
- International trip-planning experience.
- Familiarity with TSA security programs, DOT drug and alcohol programs, or BambooHR.
- Cabin attendant, line service, or FBO background.
Responsibilities
- Build and manage trips in JetInsight flight-planning software, including aircraft and crew assignments, trip sheets, and itinerary changes.
- Schedule crews within Part 135 flight, duty, and rest limits; track crew currency and availability.
- Coordinate FBOs, fuel, catering, ground transportation, hotels, and crew logistics.
- Support flight-following and dispatch functions under WMA operational-control procedures, including monitoring weather, NOTAMs, slots, PPRs, and airport restrictions.
- Arrange international trip support, permits, customs, and handling through vendors.
- Serve as a point of contact for charter clients and aircraft owners before and during trips.
- Coordinate aircraft availability and scheduled downtime with Maintenance.
- Maintain accurate trip records and support post-trip billing and reconciliation.
- Support assigned compliance programs, such as security-program recordkeeping, drug and alcohol program records, and crew onboarding paperwork.
- Share rotating after-hours and weekend on-call coverage.
Benefits
- Health, dental, and vision coverage.
- Flexible PTO.
- 401(k) with employer match.
- Short-term disability, long-term disability, and life insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
