Operations Consultant
About The Position
This role is responsible for resolving complex day-to-day problems and researching and executing complex transactions for a single site or business unit, or smaller business units. The Operations Consultant advises on the design, development, and implementation of products, systems, and services, using discretion within project management methodologies. The position is within Global Credit Operations (GCO), which fulfills, services, and protects credit offerings for business banking, Global Wealth & Investment Management (GWIM), commercial and corporate clients, and leasing and trade products. The role advises on complex operational initiatives, provides technical expertise on business-unit processes and their implications for other operations groups, and helps establish and guide program execution and control. Bank of America describes an in-office culture intended to support collaboration, engagement, and career development, with flexibility based on role-specific responsibilities and business needs.
Requirements
- High proficiency with Microsoft Excel, including pivot tables and macros.
- Proficiency with asset-based lending and collateral analysis.
- High school diploma, GED, secondary school qualification, or equivalent.
Nice To Haves
- Experience with Data Watch Monarch.
Responsibilities
- Advise on the design, development, and implementation of complex products, systems, and services in an operations environment, using discretionary judgment.
- Advise on projects and direct team activities related to special initiatives.
- Serve as a technical expert in an assigned area, explaining business-unit operations processes and their implications for other operations groups.
- Consult on current-state processes, develop alternative future-state approaches, and facilitate implementation by creating a clear approach to program or initiative setup, execution, and control.
- Identify and recommend responsibilities and accountabilities for key programs and projects.
- Resolve complex day-to-day problems and research and execute complex transactions for a site or business unit.
Benefits
- Affordable, competitive, and flexible benefits supporting physical, emotional, and financial wellness.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
