Operations Clerk

Republic Services•Austin, TX

About The Position

With direct supervision, the Operations Clerk provides clerical and administrative support to the operations department. The role supports container inventory management, route information and operational records, customer and driver inquiries, billing and productivity reporting, and coordination with other departments. The position also follows safety policies and procedures and contributes to the team’s safety goals.

Requirements

  • Office or operations experience.

Responsibilities

  • Review container supply and demand reports and populate the inventory management report.
  • Update and enter route information into the computer system daily.
  • May collect daily on-site container information and update the inventory log.
  • Assist dispatchers by responding to customer and driver complaints and inquiries.
  • Report safety or customer service issues to a supervisor or manager immediately.
  • Maintain and process operations information, including vehicle maintenance, accounting, and route sheets.
  • Distribute, collect, and review route sheets for accurate billing and productivity reports.
  • Assist in generating monthly productivity reports.
  • Follow safety policies and procedures and participate with the team to achieve safety goals.
  • Assist other departments, including customer service and accounting.
  • May assist with driver debrief processes.
  • Perform other job-related duties as assigned or apparent.

Benefits

  • Comprehensive medical benefits coverage
  • Dental plans
  • Vision coverage
  • Health care and dependent care spending accounts
  • Short- and long-term disability
  • Life insurance and accidental death and dismemberment insurance
  • Employee and Family Assistance Program (EAP)
  • Employee discount programs
  • Retirement plan with a company match
  • Employee Stock Purchase Plan (ESPP)
  • Paid Time Off (PTO)
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