Operations Clerk

DHL (Supply Chain)•China Grove, TX

2d•Onsite

About The Position

DHL Supply Chain is hiring an Operations Clerk (Traffic Clerk) to provide clerical and administrative support at an assigned location. The role supports inbound, outbound, domestic, and international shipping and receiving operations while helping maintain high customer-service standards and timely communication with client representatives, trucking and transportation company representatives, and drivers. The position is scheduled for first shift, Monday through Friday, from 6:00 a.m. to 2:30 p.m. Overtime is required based on business needs. Pay is $21.50 per hour. The posting notes a new location and identifies the position as onsite.

Requirements

1–2 years of related experience.
High school diploma or equivalent is preferred.
Experience using a commercial warehouse management system (WMS), such as Blue Yonder, Red Prairie, JDA, or SAP.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Check drivers in and out of the system.
Chalk trailers, dispatch loads, prepare bills of lading, and print driver paperwork.
Communicate orally and in writing with client representatives, trucking and transportation company representatives, and drivers to support timely service and high customer-service levels.
Perform operational tasks in one or more departments, including inbound, outbound, domestic and international shipping, and receiving.
Code delivery manifests and prepare billing.
Compile statistical information from manifest data and prepare related reports.
Enter delivery information into the computer.
Assist with dispatching as needed.
Handle owner/operator settlement problems.
Contact customers to confirm delivery details.
Check postponements and cancellations against delivery manifests.
Prepare purchase orders for signature.
Answer telephones.
Type correspondence for department managers.
Maintain department files.