Operations Clerk

Republic Services•Millington, TN

10d

About The Position

With direct supervision, the Operations Clerk provides clerical and administrative support to the operations department. The role reviews container supply and demand reports and updates inventory management information; enters route information into computer systems; and may collect on-site container data and update inventory logs. The clerk also supports dispatch, operations reporting, billing and productivity processes, and may assist with driver debriefs. The role follows safety procedures, reports safety or customer service issues, and may support customer service and accounting teams. Other related duties may be assigned.

Requirements

Office or operations experience.

Responsibilities

Review container supply and demand reports and populate the inventory management report.
Update and enter route information into the computer system daily.
May collect daily on-site container information and update the inventory log.
Assist dispatchers by responding to customer and driver complaints and inquiries.
Immediately report safety or customer service issues to a supervisor or manager.
Maintain and process operations information, including vehicle maintenance, accounting, and route sheets.
Distribute, collect, and review route sheets for proper billing and productivity reports.
Assist in generating monthly productivity reports.
Follow safety policies and procedures and participate with the team in achieving safety goals.
Assist other departments, including customer service and accounting.
May assist with driver debrief processes.
Perform other job-related duties as assigned or apparent.