Operations Clerk

JRJ Group • Wilmington, OH

3d

About The Position

The Operations Clerk provides customer service and administrative support in a fast-paced operation. The role handles phone inquiries and orders, assists field sales representatives, operates office equipment, and performs scale duties with accurate measurements and data recording. It requires effective communication, organization, attention to detail, sound independent judgment, and adaptability as priorities and tasks change.

The clerk also performs general office administration, including data entry and filing, and reads instruction manuals, safety information, and hazard labels to support compliance and safety. The position requires a high school diploma or equivalent. Prior office experience is preferred but not required; a strong work ethic and reliability in scale and administrative duties are expected.

Requirements

• High school diploma or equivalent.
• Strong customer-service skills and a professional, positive demeanor.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Word and Excel for data entry and office tasks.
• Ability to operate office equipment and perform scale-related duties accurately.
• Strong organization and multitasking skills, with attention to detail.
• Ability to read and comprehend technical and safety documents.
• Sound decision-making skills and ability to work independently.
• Adaptability and flexibility in a fast-changing work environment.
• Strong work ethic and reliability in performing scale and administrative duties.

Nice To Haves

• Prior experience in an office environment is preferred but not required.

Responsibilities

• Handle phone inquiries and process orders while providing professional, positive customer service.
• Support field sales representatives.
• Communicate verbally and in writing with customers and internal team members.
• Operate office equipment and perform scale duties, including accurate measurements and data recording.
• Manage multiple tasks while maintaining organization and attention to detail in a fast-paced environment.
• Read and understand instruction manuals, safety information, and hazard labels to support compliance and safety.
• Perform general office administration, including data entry, filing, and other administrative functions as needed.
• Make independent administrative decisions using sound judgment.
• Adapt to changing priorities and tasks to support operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED