Operations Clerk

DHL Supply Chain • Horn Lake, MS

1d • Onsite

About The Position

DHL Supply Chain is hiring an Operations Clerk to provide clerical and administrative support to the assigned location. The role includes coding delivery manifests, preparing billing, compiling statistical information from manifest data and preparing related reports, and entering delivery information into a computer. The Operations Clerk may assist with dispatching, handle owner/operator settlement problems, contact customers to confirm delivery details, check postponements and cancellations against delivery manifests, prepare purchase orders for signature, answer telephones, type correspondence for department managers, and maintain department files.

This is a hands-on position spent mostly on the warehouse floor and may include material handling duties, extended periods of standing and walking. The role involves communicating with client representatives, trucking and transportation company representatives, and drivers to help maintain high service levels. Operational tasks may support inbound and outbound operations and domestic and international shipping and receiving.

Requirements

• At least one year of experience in the listed operational areas and duties.
• One to two years of related experience.
• Experience using a commercial warehouse management system (WMS), such as Blue Yonder, Red Prairie, JDA, or SAP.
• High school diploma or equivalent preferred.
• Ability to perform material handling duties, including extended periods of standing and walking.
• Ability to provide timely oral and written communication and maintain high levels of customer service.

Responsibilities

• Provide clerical and administrative support to the assigned location.
• Code delivery manifests and prepare billing.
• Compile statistical information from manifest data and prepare related reports.
• Input delivery information into a computer.
• Assist with dispatching as needed.
• Handle owner/operator settlement problems.
• Contact customers to confirm delivery details.
• Check postponements and cancellations against delivery manifests.
• Prepare purchase orders for signature.
• Answer telephones.
• Type correspondence for department managers.
• Maintain department files.
• Perform operational tasks supporting inbound and outbound operations and domestic and international shipping and receiving.
• Communicate with client representatives and trucking and transportation company representatives and drivers to maintain high service levels.

Benefits

• Affordable medical, dental, and vision coverage beginning on the 30th day.
• Paid holidays and vacation through the PTO program.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED