Operations Clerk

DHL (Supply Chain)•China Grove, TX
•Onsite

About The Position

DHL Supply Chain is hiring an Operations Clerk to provide clerical and administrative support to an assigned location. This hands-on role is spent mostly on the warehouse floor and may involve material handling, including extended periods of standing and walking. The clerk supports operational tasks across one or more departments, including inbound and outbound operations and domestic and international shipping and receiving. The role also requires maintaining high customer-service standards and timely oral and written communication with client representatives, trucking and transportation company representatives, and drivers. The position is scheduled for the weekend day shift, Friday through Sunday, from 6 a.m. to 6 p.m. Pay is $21.50 per hour, plus a $2.00 shift premium for working the weekend day shift.

Requirements

  • 1–2 years of related experience.
  • High School Diploma or equivalent is preferred.
  • Experience using a commercial warehouse management system (WMS), such as Blue Yonder, Red Prairie, JDA, or SAP.

Nice To Haves

  • High School Diploma or equivalent.

Responsibilities

  • Code delivery manifests and prepare billing.
  • Compile statistical information from manifest data and prepare related reports.
  • Enter delivery information into the computer.
  • Assist with dispatching as needed.
  • Handle owner/operator settlement problems.
  • Contact customers to confirm delivery details.
  • Check postponements and cancellations against delivery manifests.
  • Prepare purchase orders for signature.
  • Answer telephones.
  • Type correspondence for department managers.
  • Maintain department files.
  • Perform operational tasks to support customer standards in one or more departments, including inbound, outbound, domestic and international shipping, and receiving.
  • Maintain high levels of customer service and communicate orally and in writing with client representatives, transportation company representatives, and drivers.

Benefits

  • Affordable medical, dental, and vision coverage available beginning on the 30th day.
  • PTO program, including paid holidays and vacation.
  • 401(k) with company match.
  • Tuition reimbursement program.
  • Training and career advancement opportunities.
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