Operations Clerk

Serta Simmons Bedding, LLC•Monroe, OH

18h

About The Position

The Operations Clerk supports operations, human resources, and finance functions at Serta Simmons Bedding. The role serves as a cross-functional administrative partner, developing solutions, removing obstacles, and supporting multiple stakeholders, including leadership and plant associates. Duties include preparing analytical reports, reviewing and coding accounts payable invoices, processing post-shipment bills of lading, supporting audits, validating customer returns, managing office needs and events, providing basic desktop support, maintaining files, accommodating plant guests, and administering access badges. The clerk also supports customer service with bill-of-lading requests and invoicing discrepancies and may occasionally back up the HR Business Partner with new-hire onboarding and employee inquiries.

Requirements

High school diploma or GED.
3–5 years of experience in an administrative role requiring office management.

Nice To Haves

Associate degree preferred.

Responsibilities

Compile analytical reports for operations.
Review accounts payable invoices daily for accuracy and correct general-ledger coding.
Process bills of lading after shipment, ensuring appropriate billing and document retention.
Support internal and external audits by compiling requested documents and conducting research as needed.
Receipt customer returns, validating return reasons, product quantities, and SKU numbers.
Manage general office needs, including purchasing supplies.
Plan, set up, and manage meetings, meal purchases, and plant-related activities.
Provide general desktop support and work with the IT department to resolve issues.
File documents as necessary.
Accommodate plant guests.
Manage the access control system, creating access badges and terminating access as needed.
Support the customer service team with bill-of-lading requests and invoicing discrepancies.
Occasionally back up the HR Business Partner by conducting new-hire onboarding and responding to employee inquiries.