Operations Clerk

Serta Simmons Bedding, LLC•Vaughan, ON

1d•Onsite

About The Position

At Serta Simmons Bedding, we dare to dream and work differently. We’re proud to be one of the largest bedding manufacturers in North America and lead the way with our iconic brands - Serta®, Beautyrest®, Simmons® and Tuft & Needle®. When you join our company, you become part of winning team that is excited and committed to helping our customers get a good night’s sleep. Fueled by care for our people and their safety, we provide inspiring career opportunities, competitive benefits, and employee perks, and most importantly, the chance to make a positive impact in the lives of our customers. Position Overview:As our plant Manufacturing Operations Clerk, you will provide critical administrative and operational support within our manufacturing plant environment. In this role you'll ensure accurate production documentation, supports plant leadership, and maintain efficient workflow across production, inventory, and administrative processes.

Requirements

Effective communication skills both verbal and written
MS Office Suite with intermediate to advanced skills in MS Excel, MS Word, and MS PowerPoint
Data Analysis
Office Administration experience
Accounts Payable and Accounts Receivable experience
Human Resources, including: Benefits, Onboarding
3-5 years of experience
High School Diploma

Nice To Haves

Associates Degree in Business Administration

Responsibilities

Ensure effective management of the Plant’s front office
Receive Guests and create badges for both associates and guests
Purchase office supplies
Provide basic desktop support to users partnering with IT as necessary
Manage events such as site meetings and visits. Arrange meeting spaces and meals, prepare printed materials, create event agendas, setup AV equipment, and coordinate with external partners as necessary (i.e., Corporate)
Mail Packages and sort incoming mail
Arrange for repairs of downed office equipment or office facilities by partnering with Maintenance and/or the appropriate vendor
Compile the Plant’s weekly BOWLER report in partnership with the appropriate stakeholders. Be able to analyze and to provide appropriate synopsis to Ops Manager in preparation for weekly Regional Ops Meeting
Summarize flow interrupters as reported by the Production Team
Review plant OTIF (On-Time and In-Full) score weekly. Identify trends and provide analysis to Ops Manager for review. Partner with Ops Manager on next steps and coordinate action plan to address fall-downs
Prepare production review board for daily production meeting
Perform weekly revenue reconciliation via the Shipped Not Billed Report. Advise Controller and Transportation Manager of issues regarding “skipped” deliveries or those falling outside of the 2-business day order-to-cash window. Seek support as appropriate to resolve.
Review A/P invoices and book to the correct general ledger account. Ensure a 3-way match prior to approval between the initial purchase order, packing slip, and the invoice received. Partner with centralized A/P to resolve issues regarding non-payment and submit special payment requests as necessary
Serve on project teams as assigned by Operations Manager in some cases serving as Project Manager
Partner with customer service team to address customer invoicing discrepancies
Support site audits (i.e., internal audits) serving as the primary document retention owner
Partner with Site Leadership to close any audit findings identified
Serve as primary support resource to the plant HR Business Partner
Respond to general questions from associates regarding benefits and direct to the correct resource as necessary
Guide associates through the benefits enrollment process, address questions, and help evaluate options
Conduct new-hire onboarding from start-to-finish. Procure equipment, request appropriate access, conduct new hire orientation and safety orientation.
Serve as primary engagement champion partnering with the HRBP to manage the site’s engagement committee and to coordinate plant activities and training events.
Maintain associate records accordingly and ensure confidentiality of personal information
Coordinate associate performance review process. Schedule review dates with managers, maintain records, and facilitate calibration sessions in partnership with HRBP
Manage hourly recruiting process. Perform initial candidate screenings, schedule interviews with management. Partner with corporate talent acquisition and HRC as necessary to gauge status of candidates throughout the background process
Fulfill additional administrative tasks as assigned by the HRBP
Manage hourly attendance points