Operations Clerk

TW Garner Food CompanyWinston-Salem, NC
Hybrid

About The Position

Garner Foods is seeking a detail-oriented Operations Clerk to support daily operations through data entry, order processing, recordkeeping, inventory support, reporting, and cross-functional communication. This role helps ensure accurate information flow between Logistics, Production, Purchasing, Quality, and other departments. The Operations Clerk supports inventory accuracy, production readiness, customer requirements, and documentation integrity through accurate and timely administrative support.

Requirements

  • High school diploma or equivalent.
  • Proven experience in an administrative, clerical, logistics, manufacturing, production, or inventory-support role preferred.
  • Proficient computer skills, including Microsoft Office Suite or related software.
  • Working knowledge of ERP systems and ability to navigate computer-based systems preferred.
  • Strong attention to detail and accuracy in data entry, documentation, and recordkeeping.
  • Strong mathematical, reading, problem-solving, and analytical skills.
  • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
  • Effective verbal and written communication skills.
  • Ability to work independently with minimal supervision and as part of a team.
  • Ability to work overtime, holidays, weekends, or schedule adjustments as necessary.
  • Ability to wear required PPE correctly when entering designated areas.
  • Perform other duties as necessary

Nice To Haves

  • Experience in a manufacturing, logistics, production, or inventory environment.
  • Working knowledge of GMP, FDA, SQF, HACCP, food safety, inventory, or manufacturing requirements.
  • Knowledge of production processes, logistics support, and inventory management principles.

Responsibilities

  • Perform administrative and clerical tasks to support daily Departmental operations.
  • Use computer systems, ERP systems, databases, forms, and other documentation tools to enter, update, access, generate, and complete information accurately.
  • Assist in the preparation and processing of production orders, customer orders, inventory records, and other logistics-related documentation.
  • Maintain production, inventory, order, and logistics records by entering data, updating information, filing paperwork, and ensuring records are complete and accurate.
  • Generate reports on production performance, inventory activity, order status, efficiency, quality metrics, or other operational information as requested.
  • Respond to emails, provide clerical support, and communicate information to appropriate departments or leaders.
  • Monitor inventory levels of raw materials, packaging, and finished products and communicate potential shortages, surpluses, or discrepancies to appropriate departments.
  • Coordinate with Purchasing, Logistics, Production, and other departments to support adequate supply, production readiness, and order fulfillment.
  • Assist with inventory management activities, including inventory storage support, cycle counting, record updates, and workspace organization.
  • Validate product information, order details, customer specifications, and related data for accuracy.
  • Check and report defects, discrepancies, incomplete information, or concerns that may affect inventory accuracy, order processing, production readiness, or customer requirements.
  • Collaborate with leadership, team members, and other departments to resolve issues, discrepancies, or documentation concerns.
  • Follow company policies, safety expectations, GMP, SQF, HACCP, food defense, and site access requirements when applicable.
  • Maintain a clean, organized, and professional work area.
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