Operations Clerk I

UBLIC SERVICES OF FLORIDA, LIMITED PARTNERSHIP•Fort Lauderdale, FL

About The Position

With direct supervision, the Operations Clerk I provides clerical and administrative support to the operations department. The role reviews container supply and demand reports and populates inventory management reports; enters route information into the computer system daily; and may collect on-site container information and update inventory logs. The clerk supports dispatchers by responding to customer and driver inquiries and complaints, reports safety or customer service issues promptly, and maintains operational records such as vehicle maintenance, accounting, and route sheets. The position also distributes, collects, and reviews route sheets for billing and productivity reporting, assists with monthly productivity reports and driver de-briefs, follows safety policies, and may support customer service, accounting, and other departments. Other related duties may be assigned or apparent. The position requires office or operations experience. Eligible employees may elect to participate in a benefits package that includes medical, dental, and vision coverage; health care and dependent care spending accounts; short- and long-term disability; life and accidental death and dismemberment insurance; an Employee and Family Assistance Program; employee discounts; a retirement plan with a company match; an Employee Stock Purchase Plan; and paid time off.

Requirements

Office or operations experience.

Responsibilities

Review container supply and demand reports and populate the inventory management report.
Update and input route information into the computer system daily.
May collect daily on-site container information and update the inventory log.
Assist dispatchers by responding to customer and driver complaints and inquiries.
Immediately report safety or customer service issues to a supervisor or manager.
Maintain and process operations information, including vehicle maintenance, accounting, and route sheets.
Distribute, collect, and review route sheets for proper billing and productivity reports.
Assist in generating monthly productivity reports.
Follow safety policies and procedures and participate with the team to achieve safety goals.
Assist other departments, including customer service and accounting.
May assist with driver de-brief processes.
Perform other job-related duties as assigned or apparent.