Operations Clerk

DHL (Supply Chain) • Horn Lake, MS

5d • Onsite

About The Position

DHL Supply Chain is hiring an Operations Clerk to provide clerical and administrative support to an assigned location. The role is a hands-on position spent mostly on the warehouse floor and may include material-handling duties, extended standing, and walking. The clerk supports customer service and daily operations across inbound and outbound activity, domestic and international shipping, and receiving. The schedule is Monday through Friday, 12:30 p.m. to 9:00 p.m., with overtime required based on business needs. Pay is $20.35 per hour plus a $0.50 shift differential.

Requirements

• At least one year of experience in the listed operational and customer-service duties.
• One to two years of related experience.
• Experience using a commercial warehouse management system (WMS), such as Blue Yonder, Red Prairie, JDA, or SAP.
• High school diploma or equivalent preferred.
• Ability to perform a hands-on role primarily on the warehouse floor, including extended periods of standing and walking.
• Ability to provide timely oral and written communication and maintain high levels of customer service.

Nice To Haves

• High school diploma or equivalent.
• Experience with commercial WMS platforms such as Blue Yonder, Red Prairie, JDA, or SAP.

Responsibilities

• Code delivery manifests and prepare billing.
• Compile statistical information from manifest data and prepare related reports.
• Enter delivery information into a computer.
• Assist with dispatching as needed.
• Handle owner/operator settlement problems.
• Contact customers to confirm delivery details.
• Check postponements and cancellations against delivery manifests.
• Prepare purchase orders for signature.
• Answer telephones.
• Type correspondence for department managers.
• Maintain department files.
• Perform operational tasks to meet customer standards in inbound, outbound, domestic and international shipping, and receiving.
• Communicate with client representatives, trucking and transportation company representatives, and drivers to support timely service.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED