Operations Clerk

Reddy Ice•Tampa, FL

About The Position

The Operations Clerk provides administrative, analytical, and reporting support to a geographically dispersed operations team, interacting with Field Operations Management, the OCS Accounting Team, Human Resources, and Safety teams. The role executes company policies and internal controls, manages data and information flow, and supports operational and financial reporting. Duties may vary by geography and business scope. The position applies the company’s “True North” attributes, including customer focus, respect, direct communication grounded in facts, servant leadership, and continuous improvement. It supports lean principles and methodologies, using tools such as value stream mapping, Kaizen, and A3 to assess opportunities and improve processes and value for customers, employees, and shareholders. This individual contributor role has a direct and significant effect on company financial records. Accuracy and completeness are essential for proper transaction classification and reporting. The role has access to confidential customer, vendor, pricing, contractual, accounting, and financial information, and may have access to company funds or assets. It involves regular internal and external contact and takes place in a typical office environment in a fast-paced, changing workplace, with minimal travel.

Requirements

High school diploma or GED required.
At least 3 years of related administrative experience.
Strong operations and financial reporting experience.
High attention to detail and a drive to improve processes.
Strong computer skills, including Excel, Word, Outlook, and Microsoft Dynamics AX.
Good organizational skills and the ability to document reports adequately.
Strong written and oral communication skills.
Ability to manage stress, build professional and collaborative relationships, and reason through complex business situations.
Affinity for daily transaction details and a commitment to accuracy.

Nice To Haves

Bachelor’s degree in business, finance, administration, or a related field preferred.
Accounting experience preferred.

Responsibilities

Process payroll hours and adjustments for approval, ensuring field payroll is complete and compliant as necessary.
Perform basic operational duties, including investigating count variances and handling cash; ensure cash deposits are completed accurately.
Support procurement-related functions, including preparing purchase orders as necessary and creating receivers and item quantities as provided.
Manage supplies and provide general office support, including handling incoming calls and assisting visitors as needed.
Support local operations management by posting scorecards, compiling management reports, filling in for selected plant operations positions during illness or vacations, and identifying process-improvement opportunities.
Provide customer assistance as required.
Reconcile sales for assigned locations as necessary.
Assist Accounts Receivable with collecting customer data, setting up customers, and monitoring customer accounts receivable; ensure data accuracy and work with accounting to correct inaccuracies.
Help obtain information needed to complete accounting compliance audits accurately.
Support foundational RIW methodologies to improve execution and drive continuous improvement.
Lead and participate in Kaizen and value stream mapping activities and use lean tools to assess business opportunities.
Perform other duties and responsibilities assigned or required by management.
Adhere to the Code of Business Ethics and maintain high safety standards.