Operations Center Manager

BAE Systems

2d•Onsite

About The Position

BAE Systems is seeking an Operations Center Manager to oversee a 24x7x365 operational environment that delivers integrated space, cyber, and network intelligence for an IC customer. This operations center is responsible for Operations Integration, Collection and Mission Management, performs integrated planning and analysis, and executes mission planning processes on behalf of the customer. The Operations Center Manager will direct operations and integration activities on site to synchronize the teams’ efforts across all technical requirements. The selected Operations Center Manager will work together with program leadership to support the contract overall and develop/deliver solutions that ensure we are performing safely, at the requisite level of quality, on schedule, and on cost.

Requirements

Master’s degree and 11 years of relevant experience with demonstrated expertise; OR Bachelor’s degree and 12 years of relevant experience with demonstrated expertise; OR no degree at 14 years of relevant experience with demonstrated expertise.
At least 7 years of combined experience with customer enterprise operations, including working knowledge of system integration, dependencies, and data flows
Familiarity with DoD satellite operations
At least 2 years relevant ops-floor experience
Relevant experience working with other IC organizations
Ability to represent the team and deliver status reports to internal and external leadership.
Excellent organizational and follow through skills.
Strong communication (written and verbal) skills.
Detail oriented with problem-solving skills.
Proficient in Microsoft Office

Responsibilities

Lead a diverse team of intelligence professionals supporting a 24x7x365 operational environment with a focus on Operations Integration, Collection Management, and Mission Management
Provide operational oversight of the customer Operations Center ensuring all mission needs are met
Deliver technical and managerial expertise to drive team delivery in support of operational goals and requirements
Serve as the primary interface with local customers and program stakeholders to deliver operational support to a dispersed customer base while maintaining good customer relationships
Ensure appropriate technical and resource needs are met to deliver operational support during both normal operations and surge support
Deliver process improvement efforts to optimize operational efficiency, improve accuracy, streamline task execution, improve timeliness, and enhance the overall quality of outputs delivered by the team.
Support delivery of CDRL documentation, including PMR, MSR, and other customer status updates.