Operations Business Analyst

The Home Depot•Atlanta, GA

About The Position

The Operations Business Analyst communicates with internal partners to understand strategic business needs and identifies and communicates with external prospects to find qualified candidates to satisfy those needs. The role analyzes multiple components of business problems using quantitative skills to draw conclusions, support projects, and bring value to The Home Depot through services operations. The analyst participates in operations processes for assigned areas and completes project tasks as assigned by managers. The position reviews sales and financial data, identifies consumer and industry trends, analyzes competitive and customer data, and provides insights, recommendations, and forecasts to support decision-making. It also contributes to strategy based on industry and technology trends, facilitates group problem-solving sessions, and executes operational projects, process improvements, and day-to-day processes. The role communicates issues and roadblocks to relevant stakeholders.

Requirements

Must be at least 18 years of age.
Must be legally permitted to work in the United States.
Minimum of 3 years of work experience.
Knowledge, skills, and abilities typically acquired through completion of a bachelor's degree program or equivalent degree in a related field.
Strong quantitative skills, including statistics and data analysis.
Competencies include leveraging partnerships, teamwork, adaptability, problem solving, and self-development.

Nice To Haves

Bachelor's degree preferred.
One year of experience in business, retail, and/or consulting preferred.

Responsibilities

Use strategic thinking to understand the overall business problem and identify its fundamental components.
Prepare and deliver insights and recommendations based on analyses.
Review sales and financial analyses, including sales performance, category potential, cost-benefit analysis, data process modeling, problem analysis, and regression analysis.
Identify consumer lifestyle and technology trends; conduct customer focus groups and analyze and synthesize findings.
Scan business and industry trends, assess the competitive landscape, and analyze consumer data.
Interpret data using relevant statistical knowledge and procedures, and provide data to directors to support decision-making.
Provide forecast input based on knowledge of products and technology.
Provide strategy input based on industry and technology trends.
Provide customers with specialized information from a variety of resources.
Facilitate problem-solving sessions with multiple groups.
Synthesize analytical findings, draw conclusions, and make oral and written recommendations to upper management.
Execute tasks for core operations projects and process improvements.
Execute day-to-day processes in assigned areas of responsibility.
Communicate issues and roadblocks related to assigned areas of responsibility.