Operations Business Analyst

JSX • Dallas, TX

5d • Hybrid

About The Position

The Operations Business Analyst plays a key role in shaping how JSX understands and improves operational performance. This role is responsible for designing and delivering KPI reporting, analyzing operational trends, and providing leadership with actionable insights that support decision-making across multiple operational teams. You will go beyond standard reporting—diving into large data sets, identifying trends, and uncovering opportunities that directly impact operational efficiency, performance, and financial outcomes. This role is based in Dallas, TX and requires on-site work 4 days per week.

Requirements

• Bachelor’s degree in Engineering, Mathematics, Economics, Business, or related field
• 2+ years of experience in data analytics, business analytics, or data visualization
• Demonstrated project discipline and analytical problem-solving ability
• Ability to translate complex data into understandable insights
• Strong analytical and data interpretation skills
• Strong communication and presentation skills
• Ability to manage multiple priorities and deadlines
• Ability to work cross-functionally and influence stakeholders
• Highly motivated with a proactive and solution-oriented mindset

Nice To Haves

• Proficiency in Microsoft Excel, Power BI, PowerPoint, SQL, or MySQL
• Experience with Tableau or similar data visualization tools
• Background in aviation or operational environments
• Strong problem-solving and troubleshooting capabilities
• Experience working independently in a fast-paced environment
• Exposure to senior leadership reporting and presentations

Responsibilities

• Develop reporting mechanisms and dashboards for operational KPI tracking
• Analyze operational trends to identify opportunities and quantify the impact of decisions
• Partner with IT and business units to establish best practices for data reporting and KPI measurement
• Ensure data integrity across operational platforms and reporting systems
• Examine data from a multidimensional perspective to uncover meaningful insights
• Utilize Excel, pivot tables, and presentation tools to communicate findings clearly
• Perform advanced analysis using Power BI, SQL, or similar tools to deliver actionable insights
• Incorporate AI tools and methodologies into analysis and reporting processes
• Support ad-hoc analysis and reporting requests across Operations teams

Benefits

• Medical plans beginning at just $110/month
• 100% employer paid dental & vision
• Up to $2,100 annually for HSA contribution
• Short-term and long-term disability coverage at no cost
• Free non-revenue standby travel on JSX
• Deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family
• 401(k) match: 50% of your first 8%
• Flexible PTO plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level