3rd shift-Operations Attendant
About The Position
A local parking company is hiring a full-time Operations Attendant to enforce parking rules on its lots and in its garages and maintain the safety and efficiency of parking areas. This is a third-shift role scheduled from 12 a.m. to 8 a.m., Thursday through Monday, with weekends and holidays required and days off during the week. Training will take place on first or second shift. The attendant provides customer service, monitors parking activity and vehicle flow, operates and troubleshoots parking equipment, checks permits, and issues citations for violations. The role also involves inspecting parking areas and equipment, reporting hazards and maintenance issues, helping maintain facility cleanliness, and completing shift logs and incident reports. Employees use their own vehicle to travel between work locations and receive mileage reimbursement monthly. Proof of current vehicle registration and insurance is required.
Requirements
- High school diploma or equivalent.
- Valid driver's license and a clean driving record.
- Own transportation and ability to use a personal vehicle at multiple work locations; proof of current vehicle registration and insurance is required.
- Strong communication and interpersonal skills.
- Ability to handle cash, credit, and electronic transactions accurately.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
- Ability to lift 25–50 pounds.
- Dependable and punctual; able to work flexible shifts, including evenings, weekends, and holidays.
- Must pass a pre-employment criminal background check, drug test, and motor vehicle records check; a 10-year background check will be conducted.
Nice To Haves
- Previous experience in customer service, parking, or facility operations.
Responsibilities
- Greet and assist customers with parking inquiries, directions, and payment instructions.
- Provide information about parking rates, passes, and facility policies.
- Handle customer complaints or escalate issues to management.
- Monitor daily parking activities to support smooth traffic flow and proper use of spaces.
- Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
- Assist during peak hours, special events, or emergencies to manage vehicle flow.
- Check for valid parking permits and passes.
- Issue citations or notices for violations in accordance with company policy.
- Support the enforcement team with operational needs when required.
- Conduct routine inspections of parking areas, equipment, and signage.
- Promptly report maintenance issues, hazards, or equipment malfunctions.
- Help maintain facility cleanliness and a safe environment for customers.
- Complete shift logs, incident reports, and operational checklists.
- Communicate facility status to supervisors and team members.
- Drive a personal vehicle during work to multiple locations.
- Perform other duties as necessary or assigned.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
