3rd shift-Operations Attendant

Preferred Parking Service•Charlotte, NC

About The Position

A local parking company is seeking a full-time Operations Attendant to enforce parking rules at its lots and garages and maintain the safety and efficiency of its parking areas. The role involves assisting customers, monitoring vehicle and parking activity, operating parking equipment, issuing citations for violations, maintaining cleanliness, and reporting hazards, equipment problems, suspicious activity, and incidents. This is a third-shift position, scheduled from 12 a.m. to 8 a.m. Thursday through Monday, with weekends and holidays required and days off during the week. Training will take place on first or second shift. The attendant uses their own car to travel between work locations and receives mileage reimbursement monthly. Proof of current vehicle registration and insurance is required. Applicants must pass a pre-employment criminal background check, drug test, and motor vehicle records check; the posting also specifies a 10-year background check.

Requirements

High school diploma or equivalent.
Valid driver's license and clean driving record.
Personal vehicle with current registration and insurance; proof is required.
Strong communication and interpersonal skills.
Ability to accurately handle cash, credit, and electronic transactions.
Ability to work indoors and outdoors in varying weather conditions.
Ability to stand, walk, bend, stoop, reach, and perform light physical tasks for extended periods.
Ability to lift 25–50 pounds.
Dependable and punctual, with the ability to work flexible shifts, including evenings, weekends, and holidays.
Must pass a pre-employment criminal background check, drug test, and motor vehicle records check.

Nice To Haves

Previous experience in customer service, parking, or facility operations.

Responsibilities

Greet and assist customers with parking inquiries, directions, and payment instructions.
Provide information about parking rates, passes, and facility policies.
Handle customer complaints or escalate issues to management as needed.
Monitor daily parking activity to support smooth traffic flow and proper use of parking spaces.
Operate and troubleshoot entry and exit gates, ticket machines, and payment systems.
Assist with vehicle flow during peak hours, special events, and emergencies.
Check for valid parking permits and passes.
Issue citations or notices for parking violations in accordance with company policy.
Support the enforcement team with operational needs when required.
Inspect parking areas, equipment, and signage routinely.
Promptly report maintenance issues, hazards, and equipment malfunctions.
Help maintain facility cleanliness and a safe environment for customers.
Complete shift logs, incident reports, and operational checklists.
Communicate facility status to supervisors and team members.
Drive a personal vehicle to multiple work locations.