Part-Time Operations Associate

Burberry•Sunrise, FL

About The Position

The Operations Associate supports the store’s back-of-house operations effectively and efficiently, bringing professionalism and passion for the Burberry brand. The role covers inventory control, stock handling, support for the sales team, stockroom standards and equipment, aftersales processes, and administrative tasks. The associate may also support store events, visual merchandising, stocktaking, and other duties requested by store management.

Requirements

  • Excellent organisational skills and meticulous attention to detail.
  • Excellent verbal and written communication skills.
  • Intermediate computer skills in core Microsoft software.
  • Ability to work well in a team.
  • Ability to work in a busy team environment.

Nice To Haves

  • Previous experience with SAP.

Responsibilities

  • Manage inventory control, including receiving and handling stock orders from the hub or warehouse, checking product accuracy, and reporting discrepancies.
  • Retrieve stock promptly to support the sales team, including omnichannel requests and stock pullbacks.
  • Keep the back of house tidy and compliant with Retail Operations and Standards.
  • Conduct quality control on products and report issues to the store lead.
  • Support aftersales processes, including alterations, repairs, and personalisation.
  • Ensure stockroom equipment is working and fully operational, and raise concerns immediately through Ask services.
  • Handle ad hoc administration, including answering telephone calls, responding to and liaising with customer service, ordering stationery and supermarket supplies, and completing general administrative tasks.
  • Respond to ad hoc store-management requests, including support for events, visual merchandising, and stocktaking.
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