Operations Associate, Temporary Part-Time - Stanford Shopping Center

Reformation • Palo Alto, CA

1d • $17 - $19 • Onsite

About The Position

The Operations Associate supports daily store operations, standardizes store processes, assists with merchandising and inventory control, and maintains a clean, organized environment. The role helps achieve store goals while contributing to a positive customer shopping experience. The position is temporary and part-time at Reformation’s Stanford Shopping Center location, with a minimum of 20 hours per week across at least three days per week, including weekends. The schedule may be flexible across days, nights, weekends, and holidays as business needs require.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with user functionality across desktop, mobile, tablet, and digital technologies.
• Experience in a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges and self-motivation in work and career.
• Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
• Ability to work a flexible schedule across days, nights, weekends, and holidays when required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Follow processes and procedures to accurately track in-store inventory.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
• Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing items in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and ensure the back of house meets brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases in accordance with brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
• Support visual merchandising as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Contribute to an extraordinary customer experience and positive service evaluation feedback.
• Contribute to loss prevention across the business.
• Uphold the time and attendance policy and bring an ambitious, passionate attitude to work.
• Help maintain an inspiring store environment where products are easily accessible.
• Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits for eligible employees.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
• Clothing discount.
• Culture events, including Ref Values week.
• Volunteer Time Off.
• Opportunities to collaborate with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed