Temporary Operations Associate, Part Time - Design District

Reformation•Miami, FL

1d•Onsite

About The Position

Reformation is hiring a temporary, part-time Operations Associate for its Design District location. The role supports daily store operations, standardized processes, merchandising, inventory control, and a clean, organized store environment. The associate helps achieve store goals while contributing to a positive customer shopping experience and maintaining the brand’s operational and presentation standards. The schedule requires at least 20 hours per week across at least three days, including weekends. Flexibility to work days, nights, weekends, and holidays may be required to meet business needs. The anticipated base hourly pay range is $17–$20, depending on factors such as relevant experience, skills, qualifications, and internal compensation equity. Reformation describes itself as a mission-based sustainable fashion company committed to inclusive culture. Its stated sustainability goals include becoming Climate Positive by 2025 and Circular by 2030. The company offers eligible employees medical, dental, and vision insurance, commuter benefits, paid time off, retirement planning support, fertility care support, and other perks.

Requirements

At least 1 year of relevant experience in a fast-paced, creative service environment.
Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
Experience working with a sales or retail organization and/or an operationally intensive business.
Ability to work in a fast-paced setting.
Strong interpersonal skills and ability to interact effectively with diverse personalities.
Self-motivation and a driven approach to taking on new challenges.
Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
Ability to work a flexible schedule that may include days, nights, weekends, and holidays if required by business needs.

Responsibilities

Support operational efforts required to achieve store goals and maintain seamless store procedures.
Use store processes and procedures to track inventory accurately.
Track, receive, and process inbound inventory shipments.
Complete inventory-related tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing merchandise in the back of house.
Support markdown processing when applicable.
Submit facilities tickets to support store maintenance, presentation, and organization.
Organize store supplies and maintain the back of house according to brand and concept standards.
Prepare and deliver customer fitting rooms quickly and accurately.
Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
Replenish the sales floor as products are sold to maintain visual presentation and inventory levels.
Support visual merchandising as new products arrive and adjust displays when products sell out or sell through.
Execute visual displays and mannequins when directed.
Contribute to extraordinary customer experience feedback and service evaluation scores.
Contribute to loss prevention across the business.
Uphold the time and attendance policy.
Help maintain an inspiring store environment where products are easily accessible.
Reflect Reformation’s core values and culture in work efforts.
Maintain a professional, healthy, and productive work environment.

Benefits

Employer-sponsored private medical insurance for eligible employees.
Dental insurance for eligible employees.
Vision insurance for eligible employees.
Commuter benefits.
Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
Fertility care support through Carrot, including up to $5,000 USD reimbursement for related expenses after 1 year of employment.
Yearly donations to community efforts.
Clothing discount.
Culture events, including Ref Values week and Volunteer Time Off.
Opportunities for growth and collaboration with colleagues around the world.