Permanent Contract Part Time - Operations Associate - Miami - Design District

Jacquemus•Miami, FL

1d•Onsite

About The Position

The Operations Associate works closely with the Store Director and HQ team to lead operational excellence and ensure operational procedures are properly managed for efficient delivery of the customer experience. The role collaborates with store teams, management, and HQ to achieve exceptional results. Responsibilities cover operational compliance and process improvement, delivery coordination, in-store operations and systems support, inventory supervision, and store maintenance and security.

Requirements

Strong organizational skills and attention to detail.
Comfort with processes and follow-up.
Team spirit and ability to collaborate closely with sales and visual merchandising teams.
Reactivity and initiative, especially during periods of high commercial activity.
Problem-solving ability.
Fluent English.

Responsibilities

Ensure compliance with operational policies and procedures in partnership with Retail Operations, Supply, Sales Audit, and Architecture / Facilities HQ teams, and suggest local adaptations where appropriate.
Manage delivery timelines and potential delays in partnership with HQ Supply / Logistics to support on-time product deliveries.
Execute activities across in-store operations and stock positions, ensuring efficient processes and strong communication.
Support rollout of applications and updates to existing systems, including training stock and sales teams as needed.
Partner with management to train, coach, and lead store associates in operational tasks, including POS procedures, returns, alteration requests, and dry cleaning.
Produce and maintain operational reports and records to ensure adherence to company policies and procedures.
Continuously improve operational procedures and effectiveness.
Execute routine cycle counts, identify inventory discrepancies, and follow the standard process to address them.
Verify that merchandise and supply deliveries are accurate by matching quantities shipped or received against documentation, and report discrepancies to the relevant department.
Oversee the annual physical inventory process and ensure loss remains below brand standards.
Facilitate store maintenance and repairs with external vendors and contractors, escalating issues to the Architecture HQ team as needed.
Ensure adequate security and that physical facilities comply with safety codes and ordinances.