Temporary Operations Associate, Part Time - Design District

Reformation•Miami, FL
•$17 - $20•Onsite

About The Position

The Operations Associate supports the store’s daily operations, standardizes in-store processes, assists with merchandising, and maintains a clean, organized environment. The role supports store goals and inventory control while helping create a positive customer shopping experience. The position requires availability for at least 20 hours per week and at least three days per week, including weekends. The schedule may be flexible across days, nights, weekends, and holidays when required by business needs.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with desktop, mobile, tablet, and digital technology functionality.
  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and the ability to interact effectively with diverse personalities.
  • A driven approach to taking on new challenges and self-motivation for work and career.
  • Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
  • Ability to work a flexible schedule that may include days, nights, weekends, and holidays as required by business needs.

Responsibilities

  • Support operational efforts required to achieve store goals.
  • Maintain seamless store operational procedures.
  • Use and understand processes and procedures to track in-store inventory accurately.
  • Track, receive, and process inbound inventory shipments.
  • Complete inventory-related tasks, including inbound and outbound store transfers, shipment, and omnichannel order processing.
  • Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing items in the back of house.
  • Support markdown processes when applicable.
  • Submit facilities tickets to support maintenance, presentation, and organization.
  • Organize store supplies.
  • Ensure the back of house reflects the brand and concept standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases in line with brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor when products are sold to maintain visual presentation and inventory levels.
  • Support visual merchandising tasks as new products arrive, and adjust merchandising when products sell out or through.
  • Execute visual displays and mannequins when directed.
  • Contribute to loss prevention in all areas of the business.
  • Uphold the time and attendance policy.
  • Help maintain an inspiring store environment where products are easily accessible.
  • Reflect Reformation’s core values and culture in all efforts.
  • Maintain a professional, healthy, and productive work environment.
  • Bring an ambitious and passionate attitude to work.

Benefits

  • Employer-sponsored private medical, dental, and vision insurance for eligible employees.
  • Commuter benefits.
  • Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Yearly donations to community efforts.
  • Clothing discount.
  • Culture events, including Ref Values week and Volunteer Time Off.
  • Opportunities for growth and collaboration with global teams.
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