Operations Associate - Fresh Grocery, Philadelphia, #1463

Gopuff•Philadelphia, PA

11d

About The Position

Gopuff is hiring Fresh Grocery Operations Associates to move fresh products from the receiving dock to delivery trucks. Reporting directly to a Site Leader, the Operations Associate receives and puts away inbound fresh grocery products, then picks, packs, stages, and loads outbound orders. The role requires care and attention to keep food fresh and safe while supporting timely order fulfillment. The work includes handling produce, meat, dairy, deli, and frozen products; maintaining the cold chain; following food safety and sanitation procedures; and keeping work areas organized. Associates use handheld scanners and equipment such as pallet jacks, carts, and dollies. The position involves extended periods in cooler and freezer environments and physically active work throughout assigned shifts.

Requirements

High school diploma or GED equivalent.
Comfort working in cold environments, including freezers, for extended periods.
Ability to work a fluid schedule and be available during peak shifts, including early-morning receiving and truck departures.
General working knowledge of handheld scanners and basic web-based software such as Google G-Suite.
Ability to stand and walk for the duration of an assigned shift.
Ability to lift up to 49 pounds.
Availability to work flexible hours that may include mornings, evenings, weekends, nights, and holidays.

Nice To Haves

Experience in grocery, warehouse, distribution, or food handling.
Food handler certification, or willingness to obtain it.
Forklift or powered pallet jack experience.

Responsibilities

Unload and receive pallets of fresh, refrigerated products from vendors.
Verify physical counts against purchase orders or invoices and resolve discrepancies.
Inspect incoming products for temperature, quality, damage, and code dates; reject or flag products that do not meet standards.
Move products into cold storage promptly and put them away in the correct temperature zone and location.
Rotate stock using FIFO/FEFO practices to manage waste and spoilage.
Remove and accurately record expired, damaged, or out-of-spec products.
Pick fresh grocery orders accurately and on time using handheld scanners.
Pack orders by temperature zone using appropriate totes, liners, insulation, ice packs, or dry ice.
Label, stage, and build outbound loads according to route and departure time.
Load totes safely onto delivery trucks and keep products at temperature until departure.
Confirm load accuracy and complete outbound paperwork or system scans before trucks leave.
Handle returned or unloaded products by re-shelving or disposing of them according to food safety rules.
Follow health, safety, and sanitation guidelines for fresh and perishable food.
Log temperatures for coolers, freezers, and trucks as required.
Clean and sanitize work areas, totes, carts, and cold storage on a set schedule.
Keep the dock, cooler, freezer, and pick areas clean, organized, and safe.
Use pallet jacks, carts, dollies, and other equipment to move products safely.