Operations Associate - Fresh Grocery, Philadelphia, #1463

Gopuff•Philadelphia, PA

10d

About The Position

Gopuff is hiring Fresh Grocery Operations Associates to move fresh products from the receiving dock to delivery trucks. Reporting directly to a Site Leader, the associate receives and stores inbound fresh grocery, then picks, packs, stages, and loads outbound orders. The role supports delivery of everyday essentials, including produce, meat, dairy, deli, and frozen products, while maintaining freshness, food safety, and accurate order fulfillment. Associates receive refrigerated deliveries, check counts and product condition, protect the cold chain, rotate inventory, and remove products that are expired or out of specification. They also pick and pack orders by temperature zone, prepare loads for routes and departure times, load trucks, complete required scans and paperwork, and process returns. The position requires following sanitation and safety standards and keeping dock, storage, and picking areas clean and organized. Work involves extended periods in cooler and freezer environments and physical activity throughout the shift. The schedule may be fluid and include peak shifts, early-morning receiving, truck departures, mornings, evenings, nights, weekends, and holidays. Philadelphia pay is listed at $15.80 per hour; starting pay may vary based on job-related skills, experience, qualifications, work location, and market conditions.

Requirements

High school diploma or GED equivalent.
Comfort working in cold environments, including freezers, for extended periods.
Ability to work a fluid schedule and be available during peak shifts, including early-morning receiving and truck departures.
General working knowledge of handheld scanners and basic web-based software, such as Google G-Suite.
Ability to stand and walk for the duration of an assigned shift.
Ability to lift up to 49 pounds.
Ability to work flexible hours that may include mornings, evenings, weekends, nights, and holidays.

Nice To Haves

Experience in grocery, warehouse, distribution, or food handling; preferred but not required.
Food handler certification, or willingness to obtain certification.
Forklift or powered pallet jack experience.

Responsibilities

Unload and receive pallets of fresh, refrigerated products from vendors.
Verify physical counts against purchase orders or invoices and resolve discrepancies.
Inspect deliveries for temperature, quality, damage, and code dates; reject or flag products that do not meet standards.
Move products promptly into cold storage and put them away in the correct temperature zone and location.
Rotate inventory using FIFO/FEFO practices and remove expired, damaged, or out-of-spec products, recording removals accurately.
Pick fresh grocery orders accurately and on time using handheld scanners.
Pack orders by temperature zone using appropriate totes, liners, insulation, ice packs, or dry ice.
Label, stage, and build outbound loads according to route and departure time.
Load totes safely onto delivery trucks while maintaining product temperatures until departure.
Confirm load accuracy and complete outbound paperwork or system scans before trucks leave.
Handle returns and unloaded products by re-shelving or disposing of them according to food safety rules.
Follow health, safety, and sanitation guidelines for fresh and perishable food.
Log cooler, freezer, and truck temperatures as required.
Clean and sanitize work areas, totes, carts, and cold storage on a set schedule.
Keep dock, cooler, freezer, and picking areas clean, organized, and safe.
Use equipment such as pallet jacks, carts, and dollies to move products safely.
Stand, push, pull, squat, bend, reach, and walk during shifts, including in cooler and freezer environments.