Operations Associate
About The Position
Veritus is seeking an Operations Associate to help run its early-stage, Y Combinator-backed AI startup. Reporting directly to the COO, the associate will divide time roughly evenly between managing the San Francisco office and owning operational projects for the COO. The role works with the COO daily and supports the full leadership team, with a stated potential path to Chief of Staff for the right person. The associate will manage the leadership team's operating cadence and cross-functional projects, prepare recurring company materials, maintain office operations and budgets, coordinate events and business travel, support hiring and onboarding, and assist with finance and process documentation. The role suits someone who is highly organized, takes ownership, communicates clearly, and enjoys building repeatable, AI-assisted processes in an entrepreneurial environment. Veritus builds AI agents that communicate with borrowers by voice, text, email, and chat for lenders, card issuers, and collection agencies. The position is hybrid, with three days per week in the San Francisco office.
Requirements
- Experience in an operations, office management, project coordination, or similar organizational role.
- Strong work ethic, ownership, and ability to learn quickly.
- Concise, accurate, and polished written and in-person communication.
- Excellent organization and meticulous attention to detail.
- Humility, eagerness to learn, and readiness to grow with the company.
- Apply the same care to all tasks, including meeting preparation and office restocking.
- Positive attitude, sense of humor, and interest in fostering company culture.
- Use AI tools every day, with AI use as familiar as Google Workspace and Slack.
Nice To Haves
- Experience at an early-stage startup.
- Experience in vendor or facilities management.
- Experience with AI agents or no-code automations.
- Experience in fintech or another regulated industry.
Responsibilities
- Schedule leadership meetings and offsites, track OKRs, and follow up on action items until they are closed.
- Prepare weekly All Hands slides and KPI reporting by the deadline.
- Own special projects for the COO from start to finish.
- Manage San Francisco office supplies, packages and shipping, vendors, mail, guests, facilities, and the office budget.
- Schedule and support company offsites, internal team events, and business events while keeping them on budget and on time.
- Coordinate business travel for the team.
- Schedule candidate interviews as candidates advance.
- Prepare new hires' desks, office access, welcome baskets, and first-week schedules using a maintained onboarding checklist.
- Assist with invoicing, accounts receivable follow-up, budgets, and expense tracking.
- Document repetitive workflows as AI-assisted processes that others can run.
- Handle new and unexpected tasks as they arise.
Benefits
- Employer-sponsored medical, dental, and vision insurance for the employee and dependents.
- 401(k).
- 15 days of PTO plus all federal holidays.
- $100 per month in commuter benefits toward any form of transportation.
- Free lunches every day in the office.
- Free One Medical memberships.
- Snacks, drinks, and seltzer, with the associate helping curate the selection.
- Meaningful early-stage equity.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
