Operations Associate

American Water•Peoria, AZ

13d•Onsite

About The Position

The Operations Associate performs a variety of complex administrative activities and support involving water and wastewater treatment, distribution systems, field operations, and/or regulatory compliance. The role processes and maintains accounting and business information, researches and updates records in company systems, supports internal and external customers, handles data and work-order requests, and prepares recurring reports. The position is located in American Water’s Peoria office.

Requirements

High school diploma or GED.
Valid driver’s license with a clean motor vehicle record.
Knowledge of Microsoft Office Suite, especially Excel.
Good time-management, organization, and prioritization skills.
Excellent knowledge of office procedures and mathematics.
Excellent working knowledge of computer programs.
Knowledge of network and maintenance-related issues.

Nice To Haves

Some college courses.
At least 3 years of related clerical experience.
Knowledge of company billing guidelines and state billing regulations.
SAP knowledge.
Bilingual ability.

Responsibilities

Process and maintain complex accounting information, including payroll, accounts payable, invoices, inventory issues and receipts, purchase orders, customer payments, and bank deposits.
Research, compile, and update information in data, spreadsheet, and word-processing systems.
Maintain financial and other business records, journals, and ledgers.
Interact with internal and external customers regarding various issues and provide assistance.
Research and resolve customer questions, concerns, difficulties, inquiries, and problems.
Order production chemicals.
Prepare and respond to data requests and execute work orders, service orders, error reports, and set-ups in systems such as Powerplant, Coupa, SAP, and myTime.
Compile and review multifaceted reports on a daily, weekly, and monthly basis.
Perform other duties as assigned.

Benefits

Competitive salary and health benefits package.
401(k) and Defined Contribution Plan.
Employee Stock Purchase Plan.
Medical, prescription, dental, and vision coverage.
Disability coverage.
Paid time off.
Life insurance and voluntary benefits.
Health and wellness programs.
Learning opportunities and work experiences for professional growth.
Potential eligibility for annual incentive pay and contracted increases as determined by the collective bargaining agreement.