Operations Associate

Americo Financial Life and Annuity•Kansas City, MO

7d•Onsite

About The Position

Americo is hiring a full-time Operations Associate to support the team responsible for the full lifecycle of agent onboarding, compliance, and maintenance in accordance with federal, state, and corporate guidelines. The role supports agents, IMOs, and internal stakeholders, helping ensure accurate and timely agent contracting, compliance tracking, and processing within established guidelines and service-level expectations. The position is onsite at Americo’s downtown Kansas City, Missouri office, Monday through Friday, 8:00 AM to 5:00 PM.

Requirements

Detail-oriented with a strong sense of urgency.
Ability to prioritize work and manage competing deadlines effectively.
Strong independent problem-solving abilities.
Demonstrated ownership mindset, with the ability to take initiative and follow through on tasks.
Ability to work effectively in a team environment.
Typing speed of at least 40 words per minute.

Nice To Haves

Prior experience in insurance, operations, or agent contracting.
Familiarity with compliance requirements such as AML, E&O, and state licensing processes.

Responsibilities

Review agent contracting applications, including background investigations and data entry into source systems.
Evaluate and take appropriate action to onboard agents in compliance with regulatory and company requirements.
Process state appointments and terminations in accordance with state and corporate guidelines.
Manage maintenance requests related to Errors & Omissions (E&O), Producer Errors, Anti-Money Laundering (AML), and continuing education compliance.
Communicate daily with agents, IMOs, and internal customers to support contracting and compliance activities.

Benefits

Competitive pay and a bonus program offered to all associates.
Comprehensive paid training program and career development opportunities.
Paid time off that accrues monthly and increases with tenure; new hires earn over three weeks annually.
11 paid company holidays.
Maternity and parental leave program.
Paid short-term and long-term disability coverage.
Flexible benefits with medical plan options, including PPO and HDHP plans, HSA and FSA eligibility, dental coverage, and vision coverage.
Company-paid life insurance and disability coverage.
Confidential employee assistance program (EAP).
Wellness program and comprehensive health resources.
Corporate fitness discounts.
401(k) plan with employer matching.
Tuition reimbursement programs.
Complimentary paid parking near the Americo offices.
Company events and participation in the Kansas City Corporate Challenge.