About The Position

The Operations Associate supports Sephora’s store operations to help deliver an exceptional client experience. The role includes inventory management, stock replenishment, order fulfillment, maintaining operational standards, and assisting with visual merchandising and promotional setups. The associate also supports client service, sales goals, teamwork, and a safe and enjoyable shopping environment. This is a regular, full-time, hourly, non-exempt position at Sephora’s TX-The Domain store in Austin, Texas. Full-time associates work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays. Reliable attendance and punctuality are required. The role requires the ability to lift and carry up to 50 pounds. The stated pay range is $19.80–$22.90 per hour; actual pay depends on qualifications, experience, and other legitimate business factors. Sephora offers healthcare and wellbeing benefits based on eligibility.

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time-management skills.
  • Ability to learn quickly and absorb and communicate product knowledge.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-oriented, goal-driven mindset.
  • Comfort working in a fast-paced environment with a strong client focus.
  • Ability to lift and carry up to 50 pounds.
  • Meet the minimum weekly shift or hours requirements for full-time work: 30–40 hours per week.
  • Availability during peak retail operations, including nights, weekends, and holidays; punctuality and consistent attendance.

Responsibilities

  • Support daily store operations.
  • Manage inventory, replenish stock, fulfill orders, and maintain operational standards.
  • Assist with visual merchandising, promotional setups, and event execution.
  • Support the team in creating outstanding client experiences and achieving sales goals.
  • Help foster an inclusive, open, and collaborative team culture.
  • Follow company policies and Sephora standards to help maintain a safe, secure, and enjoyable shopping experience.
  • Maintain reliable attendance and punctuality and be available during peak retail operations, including nights, weekends, and holidays.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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