About The Position

As an Operations Associate at Sephora, you’ll support smooth, efficient store operations that contribute to an exceptional client experience. Responsibilities include inventory management, stock replenishment, order fulfillment, maintaining operational standards, and assisting with visual merchandising and promotional setups. You’ll also support the team in delivering outstanding client service, achieving sales goals, and fostering an inclusive, collaborative store culture. The role requires reliability and availability during peak retail operations, including nights, weekends, and holidays. Part-time employees work 15–29 hours per week; the position is regular and hourly (non-exempt).

Requirements

  • 1–2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
  • Excellent organizational and time-management skills.
  • Ability to learn quickly, absorb product knowledge, and communicate it.
  • Ability to support outstanding client service.
  • Excellent communication and interpersonal skills.
  • Team-oriented, goal-driven mindset.
  • Comfort working in a fast-paced, client-focused environment.
  • Physical ability to lift and carry up to 50 pounds.
  • Reliability and availability during nights, weekends, and holidays.

Responsibilities

  • Support daily store operations.
  • Manage inventory, replenish stock, fulfill orders, and maintain operational standards.
  • Assist with visual merchandising and ensure accurate promotional setups and event execution.
  • Support the team in creating outstanding client experiences and achieving sales goals.
  • Help promote an inclusive culture where everyone feels empowered.
  • Uphold company policies and Sephora standards, helping create a safe, secure, and enjoyable shopping experience.
  • Meet the required minimum number of weekly shifts and hours.
  • Be available during peak retail operations, including nights, weekends, and holidays.
  • Maintain punctuality and consistent attendance.

Benefits

  • Comprehensive healthcare and wellbeing benefits based on eligibility.
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