Operations Associate

Daisy•New York, NY

1d•$70,000 - $80,000

About The Position

Daisy is a full-stack, AI-native property management company serving HOAs, co-ops, and condos. The Operations Associate owns the day-to-day execution of Daisy’s transfers function, handling unit sales, leases, renewals, alterations, and due diligence requests across its portfolio. The role works closely with an offshore transfers team to keep the queue moving, review work for accuracy, and resolve stalled items. It also serves as a key point of contact for residents, brokers, attorneys, and boards, ensuring files are complete, timely, and handled professionally. Success is measured by on-time completion, accurate documents, and smooth closings and move-ins. This is a fast-paced, high-volume, detail-heavy role with potential to grow into a leadership position in real estate operations.

Requirements

1–3 years of experience in real estate, property management, transaction coordination, or operations.
Exceptional attention to detail, including noticing missing signatures, incorrect dates, and incomplete files.
Strong organizational skills and the ability to manage many open items simultaneously.
Clear, professional written and verbal communication.
Comfort working with a remote team and providing clear direction and feedback.
Calm under pressure and a sense of urgency around deadlines.
Tech-savvy and quick to learn new systems; excited to work alongside AI and automation.
Reliable, accountable, and eager to grow.

Nice To Haves

Familiarity with NYC co-op or condo sales or leasing; this is a plus but not required.

Responsibilities

Manage the daily transfers pipeline, reviewing incoming and in-progress requests, prioritizing by deadlines and urgency, assigning tasks to the offshore team, and tracking files through completion.
Review applications, board packages, questionnaires, and closing documents for completeness and accuracy before they are sent.
Coordinate sales, leases, and renewals from application through board decision to closing or move-in.
Respond accurately and on time to due diligence requests and questionnaires from attorneys and lenders.
Track application fees, move-in deposits, and other transfer-related payments, and flag missing or unusual items.
Coordinate move-ins and move-outs with building staff and the facilities team.
Communicate with residents, brokers, attorneys, and boards; keep stakeholders informed and escalate issues early.
Keep the team aligned across time zones through clear handoffs, daily check-ins, and organized notes.
Identify recurring problems or confusing steps, suggest fixes, and help maintain SOPs and checklists.