Operations Associate

Minerva•New York, NY

2d•$95,000 - $121,000•Onsite

About The Position

Minerva is hiring a generalist Operations Associate to support a growing team across New York and other countries. The role runs and improves processes used across the company, including access and equipment management, vendor and contract tracking, written procedures, new-hire onboarding logistics, and interview scheduling. The Associate partners with the Head of Ecosystem on onboarding and recruiting logistics and works alongside an engineer to identify operational tasks that can be automated. The position reports to the COO and is based in person at the company’s Williamsburg, Brooklyn office. In the first 90 days, success means new hires are set up before their first day, interview feedback arrives on time, and the access list is current. Within six months, recurring processes should be documented and at least three should have been automated in partnership with the engineer, based on the Associate’s recommendations. The role requires 1–3 years of relevant experience, strong follow-through and organization, clear communication, everyday use of AI tools and discretion with personal and candidate information. Candidates must be in New York City or willing to relocate and authorized to work in the United States; visa sponsorship is considered case by case. The base salary range is $95,000–$121,000, depending on experience, with equity. Full-time benefits include medical, dental and vision coverage, unlimited PTO, a monthly fitness stipend, and an annual company offsite.

Requirements

1–3 years of experience in operations, people operations, recruiting coordination, office operations, or business operations; ideally at a startup or another fast-moving team.
Strong follow-through and ability to ensure owned tasks are completed.
Organized approach to running processes so they are easy to audit and hand off.
Clear writing and proactive communication.
Uses AI tools in day-to-day work and is curious about applying them further.
Discretion when handling personal and candidate information.
Based in New York City or willing to relocate.
Authorized to work in the United States; visa sponsorship is considered case by case.

Nice To Haves

Experience at a startup or another fast, scrappy team.
Background as a recruiting coordinator seeking a broader operations role, an operations or office lead at a small company, or an analyst or consultant interested in operational execution.

Responsibilities

Keep access and device records current and sufficiently organized for audit and handoff.
Coordinate onboarding and offboarding logistics, including accounts, equipment, and background checks for hires in New York and abroad.
Schedule interview loops and follow up to ensure candidate feedback is submitted on time.
Manage vendors and renewals by tracking contracts and renewal dates, coordinating intake for new tools, and following up on overdue items.
Document recurring processes in clear, current procedures that others can follow.
Identify operational steps that waste time and recommend tasks to automate in partnership with an engineer.