Operations Associate

Daisy•New York, NY

1d•$70,000 - $80,000

About The Position

As an Operations Associate, you will own the day-to-day execution of Daisy’s transfers function, handling unit sales, leases, renewals, alterations, and due diligence requests across a portfolio of condos, co-ops, and HOAs. You will work closely with the offshore transfers team to keep work moving, review it for accuracy, and resolve stalled requests. You will also serve as a key contact for residents, brokers, attorneys, and boards, ensuring files are complete, timely, and handled professionally. Success is measured by on-time completion, accurate documents, and smooth closings and move-ins. This is a fast-paced, high-volume, detail-heavy role for an organized and proactive person interested in growing into leadership in real estate operations. Daisy describes itself as a full-stack, AI-native property management company for HOAs, co-ops, and condos. It combines technology with service to improve transparency for boards, operational efficiency, and the resident experience. The company reports managing more than 5,000 units and over $200 million in building budgets, and is expanding its operating model nationwide. The role offers a salary of $70,000–$80,000, depending on experience and qualifications, as well as a competitive benefits package and equity.

Requirements

1–3 years of experience in real estate, property management, transaction coordination, or operations.
Exceptional attention to detail, including the ability to identify missing signatures, incorrect dates, and incomplete files.
Strong organizational skills and ability to manage many open items at once.
Clear, professional written and verbal communication.
Comfort working with a remote team and providing clear direction and feedback.
Ability to remain calm under pressure and maintain urgency around deadlines.
Technology savvy and quick to learn new systems; interest in working alongside AI and automation.
Reliable, accountable, and eager to grow.

Nice To Haves

Familiarity with NYC co-op or condo sales or leasing; this is a plus but not required.

Responsibilities

Manage the daily transfers pipeline for sales, leases, renewals, alterations, and due diligence requests; prioritize work, assign tasks to the offshore team, and track files through completion.
Review applications, board packages, questionnaires, and closing documents for completeness and accuracy before they are sent out.
Coordinate sales, leases, and renewals from application through board decision to closing or move-in.
Respond accurately and on time to due diligence requests and questionnaires from attorneys and lenders.
Track application fees, move-in deposits, and other transfer-related payments, and flag missing or unusual items.
Coordinate move-ins and move-outs with building staff and the facilities team.
Communicate with residents, brokers, attorneys, and boards; keep them informed and escalate issues early.
Coordinate clear handoffs, daily check-ins, and organized notes to keep the team aligned across time zones.
Identify recurring problems or confusing steps, suggest improvements, and help maintain standard operating procedures and checklists.