Temporary Operations Associate, Part-Time - Fillmore

Reformation • San Francisco, CA

7h • $17 - $19 • Onsite

About The Position

Reformation is hiring a temporary, part-time Operations Associate for its Fillmore store. The role supports daily store operations, standardizes processes, assists with inventory control and merchandising, and helps maintain a clean, organized, brand-aligned store environment. The associate contributes to store goals while helping create a positive shopping experience.

The position requires availability for at least 20 hours per week and at least three days per week, including weekends. A flexible schedule—including days, nights, weekends, and holidays when required by business needs—is also necessary. The anticipated base hourly pay range is $17–$19, depending on factors such as experience, skills, qualifications, and internal compensation equity.

Requirements

• At least 1 year of relevant experience in a fast-paced, creative service environment.
• Familiarity with the user functionality of desktop, mobile, tablet, and digital technologies.
• Experience working with a sales or retail organization and/or an operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to taking on new challenges and self-motivation for work and career.
• Availability for at least 20 hours per week and at least 3 days per week, including weekends.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays when required by business needs.

Responsibilities

• Support operational efforts required to achieve store goals and maintain seamless store procedures.
• Use store processes and procedures to accurately track inventory.
• Track, receive, and process inbound inventory shipments.
• Complete inventory tasks, including store transfers, shipment processing, and omnichannel order processing.
• Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
• Support markdown processing when applicable.
• Submit facilities tickets to support maintenance, presentation, and organization.
• Organize store supplies and maintain a back-of-house environment that meets brand and concept standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
• Replenish the sales floor to maintain visual presentation and inventory levels.
• Support visual merchandising as new products arrive and adjust displays when products sell out or through.
• Execute visual displays and mannequins when directed.
• Deliver customer service that earns extraordinary feedback and service-evaluation scores.
• Contribute to loss prevention throughout the business.
• Uphold the time and attendance policy.
• Help maintain an inspiring store environment where products are easily accessible.
• Reflect Reformation's core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

• Employer-sponsored private medical, dental, and vision insurance for eligible employees.
• Commuter benefits.
• Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
• Retirement planning support for eligible employees, including the option to invest in ESG-aligned funds.
• Fertility care support through Carrot and up to $5,000 USD in reimbursement for related fertility expenses after one year of employment.
• Company donations to community efforts on a yearly basis.
• Clothing discount.
• Culture events, including Ref Values week and Volunteer Time Off.
• Opportunities to collaborate with colleagues around the world.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed