Operations Associate - Belmont Park Village

Etro Fashion USA•Elmont, NY

1d•Onsite

About The Position

ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection. Etro USA's Operations Associate reports to the Store Manager and is responsible for monitoring and maintain store operations, inventory, and customer service. The ideal candidate is extremely organized, loves problem-solving, is detail oriented, and approaches all issues proactively.

Requirements

Undergraduate Degree or equivalent experience
3+ years’ experience in the luxury sector and knowledge of industry-specific dynamics
Proficient in Microsoft Office Suite, with strong Excel and Outlook skills
Ability to react quickly within a fast-paced environment
Strong communicator with proven ability to interact on a professional level with internal and external individuals
Ability to build positive, inclusive, and respectful relationships
Self-motivated, proactive thinker who takes ownership & accountability for actions and outcomes
Ability to lift and move bulk merchandise
Proven ability to drive results
Excellent organization skills
Commercial awareness and strong business acumen

Responsibilities

Perform daily shipping and receiving roles and responsibilities efficiently
Assist with biannual End of Season shipping process
Work on the damaged product process in store, recommend & help implement best practices and procedures to reduce loss from in store damage
Assist with the stock control processes in store including monthly cycle counts
Monitor and resolve negatives and other stock discrepancies as they occur in store
Help lead the biannual full inventory process, as per guidelines set forth by HQ
Assist with monthly store reconciliation
Help ensure all team members are following the operations/stockroom guidelines; educate team members on proper policy and procedure
Support Ops Manager on repair management, and help handle repairs in a timely manner; communicate any concerns appropriately
Help Maintain and organize BOH; proactively work to prevent LP, damages and sales issues
Manage supplies (e.g shipping, stationary, packaging, etc.) to ensure store is well stocked at all times; order supplies as needed, within budget guidelines
Assist with the coordination of HVAC, electrical, lighting, plumbing, fire monitoring, elevator maintenance, pest control, as well as store with planning updates along with corporate team
Work on fulfillment and management of e-commerce orders
Support additional projects and other duties, as needed and directed by management