Operations Assistant

Veritiv • Sycamore, IL

10d • Onsite

About The Position

The Operations Assistant supports the smooth and efficient functioning of daily business operations through administrative, operational, and front office support. The role assists customer service, production, and planning teams with activities such as expediting orders and processing returns. It also supports production and office activities, purchasing, inventory control, vendor coordination, employee onboarding, and training records while helping ensure compliance and continuous improvement.

Requirements

• 1–3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work in a team environment.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills.
• Proficiency with Microsoft Office Suite.
• High school diploma or GED.

Responsibilities

• Coordinate daily workflows, maintain records, assist with reporting, and support process improvements.
• Provide administrative support, including scheduling, documentation, and cross-team coordination.
• Greet visitors, handle calls and emails, and manage inquiries as a front desk point of contact.
• Coordinate visitor check-in, meeting rooms, and mail and deliveries.
• Prepare reports and track operational metrics.
• Support purchasing, inventory control, and vendor coordination.
• Assist with employee onboarding, training records, and general office administration.
• Support customer service, production, and planning teams, including expediting orders and processing returns.
• Support compliance with safety, regulatory, and company requirements and contribute to continuous improvement initiatives.

Benefits

• Healthcare benefits, including medical, dental, vision, and a health savings account.
• Life, accidental death and dismemberment, and disability insurance.
• 401(k).
• Paid time off.
• Tuition reimbursement.
• Employee assistance program.
• Training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Employee-led Employee Resource Groups and Veritiv Cultural Alliance.
• Recognition platform and other fringe benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED