Operations Assistant

Uncommon Schools • Rochester, NY

6d • $17 - $22

About The Position

The Operations Assistant provides a timely, professional, and welcoming response to inquiries from parents and other constituents. As an initial contact for students, teachers, families, vendors, and visitors, the assistant communicates effectively with these groups and reports to the Director of Operations. The role also provides administrative support and helps keep school information, communications, and visitor processes organized.

Requirements

• Communicate effectively and demonstrate strong interpersonal skills with teammates, teachers, students, families, and other stakeholders.
• Stay organized and maintain systems for mail, deliveries, student documentation, and paperwork.
• Demonstrate strong time-management skills and the ability to handle multiple tasks and meet tight deadlines.
• Maintain a calm, professional demeanor amid competing demands and external pressures.
• Be able to lift and move packages weighing up to 30 lbs.

Nice To Haves

• Bilingual language skills are preferred; Spanish-speaking skills are strongly preferred to support communication with students, families, and community members.
• A bachelor's degree is preferred.

Responsibilities

• Serve as the primary contact for school constituents in person, by phone, and by email.
• Collect student, personnel, and school information, including receiving fees or forms and tracking information.
• Direct vendors to delivery locations.
• Support school events and activities as needed.
• Manage mail, including distributing received mail and preparing school mailings.
• Manage visitors.
• Provide other administrative support as assigned.

Benefits

• Generous paid time off, including sick time, paid holidays, and approximately 10 weeks of paid breaks (Spring, Winter, and Summer).
• Extensive training and development.
• Comprehensive health, dental, and vision insurance plans.
• Pre-tax flexible spending accounts, dependent care flexible spending accounts, and health savings accounts.
• Financial planning.
• 403(b) retirement savings program with employer match.
• Paid leave of absence options, including parental, medical, and disability leave.
• Mental health and counseling support and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed