CENTRAL SUPPORT SERVICES - Operations Assistant

New Directions for Children, Youth, Adults, and Families•Winnipeg, MB

2d•Hybrid

About The Position

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams and their communities. The Operations Department at New Directions is responsible for the routine maintenance and emergency repairs at multiple sites owned or leased by New Directions. These include office space, commercial program space, and community homes. The number one priority of the Operations Assistant is customer service in supporting our programs and staff when issues arise in the workplace in a timely manner, prioritizing needs based on safety and time restrictions.

Requirements

Applicants must have proven ability in general property repair.
Ability and commitment to work with/for a variety of people in a variety of locations/settings.
Strong organization and communication skills with a commitment to providing quality service.
Valid Class 5 Driver’s License and access to a reliable vehicle for work purposes.
Willing to travel to Portage la Prairie and/or Brandon.
Knowledge and understanding of related Safe Work Practices.

Responsibilities

Complete all repairs assigned to you via the Operations Ticket System.
Follow-up on any additional repairs noted when you visit properties.
Complete wall patching and painting as required at various New Directions properties (leased and owned).
Complete minor installations (i.e.: bulletin boards, keyboard trays, kitchen faucets, light fixtures, door locks etc.) and general household repairs/maintenance at various New Directions properties.
Other repairs and installations may be completed under the direction of an Operations Supervisor or Coordinator.
Attend to any safety or licensing issues identified in Operations Tickets or during property visits as the number one priority.
Repair any recorded damages in a timely manner.
Wear appropriate clothing and PPE when at work.
Attend safety training and/or meetings when scheduled.
Complete all tasks assigned via Operations ticket system in an organized manner, prioritizing safety and accessibility concerns. Input notes and update the ticket system as assigned work is completed.
Report any safety/security/damage issues and concerns to an Operations Supervisor, Operations Coordinator, or the Facilities and Leasing Manager.
Record and submit mileage if utilizing a personal vehicle for work.
Record all maintenance and purchases if utilizing a fleet vehicle for work. A monthly spreadsheet is submitted for the JPL Fleet card, including copies of all receipts.
Record all spending on Agency Credit Cards, noting which location the purchases were made for and submitting a monthly spreadsheet with all receipts.