Operations and Facilities Coordinator

NWACC•Benton County Campus, Arkansas, AR

8d•Onsite

About The Position

The Operations and Facilities Coordinator provides comprehensive administrative, fiscal, and operational support to ensure efficient departmental operations. The position coordinates records management, budgeting, workflow systems, facilities-related processes, and compliance activities. All duties are performed in accordance with local, state, and federal laws and institutional policies. Responsibilities include managing records for the department, departmental budget, ServiceNow or current workorder software, and other duties as assigned. All duties are performed in accordance with local, state, and federal laws as well as institutional policies.

Requirements

The formal educational equivalent of an B.S. or B.A. degree in business administration, or a related field.
At least two years of office management experience.
Minimum of two years budget, purchasing, or fiscal planning and reporting.
Ability to learn new software applications related to performance of assigned job duties.
Skilled in MS Office (Word, Excel, PowerPoint, Access).
Capable of handling sensitive information with discretion in accordance with state, federal, and institutional policies.
Self-starter who takes initiative, manages responsibilities with minimal supervision, and maintains high performance standards.
Strong ability to manage time, multitask, and stay organized in a fast-paced environment.
Proficient in conducting research, analyzing data, performing quality assurance reviews, and recommending actions.
Ability to work effectively with employees at all levels, build relationships across the institution, and communicate clearly in written and oral formats.

Nice To Haves

Coordinating and supporting the ServiceNow database, including preventive maintenance scheduling and assists with user access and training, and manages requests submitted via ServiceNow.
Monitoring parts/supplies inventory and equipment certifications (e.g., FCC licenses, generators, elevators, fire systems).
Administering physical and electronic key/access systems using current software; track issuance/returns and coordinate changes.
Assisting in development, interpretation, and implementation of operational and facilities-related policies.
Maintaining emergency contact lists and supporting incident response.

Responsibilities

Oversee departmental records, retention schedules, and records destruction.
Maintain asset, warranty, vehicle, and equipment records.
Coordinates and supports the ServiceNow database, including preventive maintenance scheduling and assists with user access and training, and manages requests submitted via ServiceNow.
Prepare, track, analyze and project departmental budgets.
Manage and project utility usage and costs.
Monitor fuel card activity and operational expenses.
Process purchase requisitions, contracts, invoices, and fiscal documentation.
Monitor parts/supplies inventory and equipment certifications (e.g., FCC licenses, generators, elevators, fire systems).
Administer physical and electronic key/access systems using current software; track issuance/returns and coordinate changes.
Assist in development, interpretation, and implementation of operational and facilities-related policies.
Prepare operational, fiscal, and compliance reports.
Maintain emergency contact lists and support incident response.
May be expected to report to campus at the supervisor’s request, including nights, weekends, inclement weather, and emergencies.
Additional duties may be assigned as necessary to support the goals and objectives of the department and college.