Operations Analyst – Infra LAC Front Office

World Bank Group•Washington, DC

1d•Onsite

About The Position

The Operations Analyst will support the Senior Investment Officer managing front-office functions for IFC’s Latin America Infrastructure Department in Washington, DC. The role coordinates with and supports the CELVP front office; coordinates departmental efforts with headquarters-based Knowledge Bank and IBRD teams across infrastructure subsectors and subregions; and works with department managers to consolidate and update infrastructure subsector strategies. The analyst also supports the LAC Infrastructure Regional Industry Director and management team in program delivery, portfolio management, and strategic engagements, and represents the department in meetings with clients, senior management, World Bank Group colleagues, and government counterparts in Washington, DC. The position provides analytical, financial, research, portfolio, process-improvement, and knowledge-management support. It also supports the LAC Infrastructure team’s transition to the Phoenix platform, contributes to AI and IT initiatives, serves as an information quality steward, and provides guidance to the Senior Operations Assistant in the front office. The position reports to the Senior Investment Officer managing the department’s front-office functions.

Requirements

Bachelor’s degree in Business Administration, Finance, or a related field.
At least 4 years of experience as a Portfolio Assistant or Portfolio Analyst.
Excellent, demonstrated knowledge of relevant databases and systems, and ability to gather and organize information and resources.
Proficiency in Excel and PowerPoint.
Excellent knowledge of IFC operational procedures and processes.
Ability to think independently, proactively address client needs, analyze problems, and take the lead in defining appropriate solutions.
Superior administration, organizational, and time-management skills.
High level of accuracy and attention to detail, with sound analytical skills.
Outstanding interpersonal skills and ability to work with people at all levels.
Good interpersonal communication and strong written and oral communication skills.
Ability to work sensitively in multicultural environments and build effective relationships with local and international staff.
High level of discretion and confidentiality.
Fluent in English.
Ability to collaborate effectively across teams, disciplines, cultures, and institutional boundaries.
Responsible use of digital and AI-enabled tools to enhance productivity, learning, and decision-making.
Open only to World Bank Group and IMF staff, including short-term and extended-term consultants and temporaries; external candidates are not eligible.

Nice To Haves

Spanish language skills are desired.
Experience working in fragile, conflict-affected, and violent contexts is encouraged, where applicable.

Responsibilities

Provide analytical support to monitor the department’s pipeline, World Bank Group indicator targets and results, compliance, operational risk, and overall performance.
Prepare data, analyses, tables, graphs, and presentations for the CELVP front office, LAC Infrastructure Regional Industry Director, and management team, coordinating with supporting units to obtain information and circulating materials for review and approval.
Conduct financial analysis and research for front-office functions.
Respond to ad hoc requests by gathering desk information and analyzing industry, sector-company, and regional or country exposures, including comparative analysis for investment staff and management.
Undertake selected portfolio-supervision responsibilities as designated by the Deputy Portfolio Manager and agreed with the Senior Investment Officer managing front-office functions.
Support the LAC Infrastructure team’s transition to and adaptation of the Phoenix platform, coordinating with implementation teams based at headquarters.
Provide analytical support for process improvements, use of AI, and related IT initiatives.
Review, analyze, and provide feedback on Departmental Scorecard Results.
Support knowledge management and retention, and promote application of best practices and IFC standards across teams.
Provide all-around support and help-desk assistance on policies, operational procedures, and systems.
Provide oversight and guidance to the Senior Operations Assistant in the front office and foster teamwork.
Act as Information Quality Steward for the department.
Coordinate with and support the CELVP front office and headquarters-based Knowledge Bank and IBRD teams.
Support consolidation and updating of infrastructure subsector strategies in coordination with department managers.
Support program delivery, portfolio management, and strategic engagements, and represent the department in meetings with clients, senior management, World Bank Group colleagues, and government counterparts.