Operations Administrator, Marketing Enablement

International Justice Mission•Virginia - Hybrid, VA

2d•Hybrid

About The Position

International Justice Mission (IJM) is seeking an Administrator to provide high-quality administrative support to the Global Marketing Leadership Team (GMLT). The role works closely with the Marketing Operations Manager to manage competing priorities, maintain team files and SharePoint pages, and support GMLT’s day-to-day work. The ideal candidate has exceptional organizational skills, sound judgment, strong emotional and cultural intelligence, excellent written and verbal communication, and keen attention to detail, and can thrive in a fast-paced global environment. The position is hybrid, with onsite work Tuesdays and Thursdays, for candidates located in the Washington, DC area; non-local candidates may work remotely. It reports to the Marketing Operations Manager, Enablement. Candidates must be currently authorized to work in the United States; visa sponsorship is not available now or in the future. IJM requires employees to practice a mature orthodox Christian faith, as defined by the Apostles’ Creed, and participate in spiritual formation. The application requires a resume, cover letter, and statement of faith in one PDF. Candidates are subject to background checks, police clearance, and reference checks.

Requirements

Bachelor’s degree required.
Experience in a remote environment.
Experience working in a cross-cultural environment.
Excellent administrative and organizational skills, with a proven ability to manage multiple priorities simultaneously.
High proficiency with Microsoft Office, especially PowerPoint and Outlook.
Ability to learn and adapt quickly to technology that streamlines administrative support.
Eager commitment to IJM’s Core Values: Christian, Professional, and Bridge-Building.
Highly adaptive and able to reprioritize at a moment’s notice.
Strong interpersonal skills and self-awareness.
Clear, proactive communication and ability to set expectations for competing customers.
Flexible, collaborative, and eager to support others.
Effective team player who fosters a collaborative environment.
Creative problem-solving ability.
Self-accountability and ability to meet deadlines with little supervision.
Discretion and confidentiality.
Cultural awareness and sensitivity.
Current authorization to work in the United States; visa sponsorship is not available now or in the future.
Agreement to IJM’s Christian faith requirement and participation in spiritual formation.
Successful background check, police clearance, and reference review.

Nice To Haves

Two years of professional work experience providing leadership support or working in a fast-paced professional environment (preferred).
Knowledge of Salesforce, Workday, and Adaptive.

Responsibilities

Provide daily, routine administrative support to the Global Marketing Leadership Team.
Organize and maintain calendars for senior GMLT leaders.
Complete expense reports and payment requests in accordance with IJM policies and on time.
Submit invoices for approved vendor orders and track ongoing budget-versus-actual expenses.
Administer vendor contract and agreement processes, including procurement.
Complete other projects assigned in support of the GMLT.
Maintain Marketing Team file systems and SharePoint pages so materials are organized, accessible, and up to date.
Document meeting minutes, schedule follow-ups, and track action items.
Represent the GMLT effectively with internal and external stakeholders.
Assist assigned GMLT members in preparing communication materials, including team communications, presentations, and meeting materials.
Document and share needs, redundancies, and collaboration opportunities across marketing teams and projects to inform department strategy.
Support onboarding and orientation of new department staff.
Provide cross-functional support as capacity allows, including department meetings, retreats, and other needs.
Build and maintain positive working relationships with associates, administrators, and executive assistants across IJM globally.
Support planning and hosting Marketing Team meetings and team-building events, including booking venues, organizing catering, and planning activities.
Coordinate travel for assigned GMLT members.
Participate in IJM’s community of spiritual formation.