Level’s Operations Administrative Support

Level - Virtual Staffing

11d • $1,100 • Remote

About The Position

At Level, we connect businesses with talented Filipino Virtual Assistants and help them build reliable remote teams. We work in a fast-moving remote environment where accuracy, ownership, and clear communication matter. Our culture is built on being dependable, relational, humble, and just. We value people who take ownership, communicate clearly, and follow through on their work. We’re looking for an Operations Administrative Support to manage core internal processes including payroll preparation, client billing, HMO coordination, timekeeping, and operational tickets to keep operations organized and running smoothly.

Requirements

• Experience in operations or administrative management (corporate or remote work setting)
• Strong attention to detail and organization
• Clear written and verbal English communication
• Experience communicating with clients professionally
• Ability to work independently and stay accountable
• Comfortable working in a fast-paced environment
• Team-oriented with a collaborative mindset
• Meet the required system specifications

Responsibilities

• Manage inbound tickets and provide updates related to payroll, HMO, billing, and admin operations
• Monitor timekeeping records and relevant tracking spreadsheet
• Pre-process payroll for final approval and manage monthly client billing
• Coordinate HMO requests and documentation
• Communicate with clients regarding VA concerns and other operational matters when needed
• Flag operational issues and suggest improvements when needed

Benefits

• Company-paid comprehensive HMO for you and a dependent, plus the option to add a dependent at a discounted cost!
• Company-paid life insurance with PHP 100,000 and AD&D coverage
• Unlimited paid time off
• Guaranteed on-time pay with favorable exchange rates

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed