About The Position

Infinity Replacement is Marvin’s dedicated replacement window and door business, delivering premium fiberglass products, personalized in-home consultations, and professional installation directly to homeowners. The Operations Administrator supports field operations by managing permits for residential window and door installation projects and ensuring compliance with local, state, and municipal requirements. The role works with internal teams—including accounting, logistics, technical service, and sales—and external agencies to support project compliance and maintain strong working relationships. The position also handles installer onboarding paperwork, company fleet administration, project documentation audits, and daily sales and order reporting. The ideal candidate is organized, detail-oriented, professional, and able to balance multiple priorities while adapting to new technology.

Requirements

  • High school diploma or equivalent.
  • Two years of administrative or customer service experience.
  • Organizational skills and the ability to balance multiple priorities.
  • Commitment to excellence and meticulous attention to detail when performing complex audits and maintaining regulatory compliance.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Excellent verbal and written communication skills for working effectively with cross-functional teams.
  • Exceptional interpersonal skills, with professionalism and diplomacy.
  • Ability to work independently and as part of a team.
  • Ability to adapt to new technology.

Responsibilities

  • Obtain, submit, and track building permit applications with local municipalities to keep projects on schedule.
  • Serve as the primary point of contact for permitting agencies, respond to requests, and resolve permit-related issues.
  • Maintain accurate permit records and provide timely updates to project managers, installers, and operational leadership.
  • Review and process installer onboarding paperwork for accuracy and completeness.
  • Manage company fleet administration, including registrations, inspections, insurance renewals, gas cards, and accident reporting.
  • Audit completed projects to ensure documentation accuracy and compliance with company and regulatory standards.
  • Receive and audit project orders and provide accounting with daily sales and order reporting.
  • Partner with Operations, Sales, Accounting, Logistics, and Technical Service teams to support efficient project execution and customer satisfaction.

Benefits

  • Health insurance.
  • Paid holidays.
  • Paid parental leave.
  • 401(k) retirement savings match.
  • $300 annual wellbeing account.
  • Better Living Day, a paid day off.
  • Annual profit sharing.
  • Organized volunteer opportunities through Giving at Marvin.
  • Brighter Days Fund financial support during personal hardships.
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