Administrative Support - Operations

Infinity by Marvin • Eagan, MN

6d • $20 - $25 • Onsite

About The Position

Infinity Replacement is our dedicated replacement window and door business where we bring Marvin’s legacy of quality directly to homeowners. Through a direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying.
The Operations Administrator plays a critical role in supporting field operations by managing the permitting process for residential window and door installation projects, ensuring all local, state, and municipal compliance requirements are met for every installation. In this role, you will work with cross-functional departments—accounting, logistics, technical service, and sales—as well as external agencies to maintain strong relationships and ensure project compliance. The ideal candidate is highly organized, detail-oriented, and able to build strong relationships with internal teams and external agencies.

Requirements

• A high school diploma or equivalent
• 2 years of Administrative or Customer Service experience
• Organizational skills and ability to balance multiple priorities
• A strong commitment to excellence and meticulous attention to detail for performing complex audit functions and maintaining regulatory compliance
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent verbal and written communication skills to work effectively with cross-functional teams
• Exceptional interpersonal skills while observing professionalism and diplomacy at all times
• The ability to work individually as well as part of a team
• The ability to adapt to new technology

Responsibilities

• Obtain, submit, and track building permit applications with local municipalities to ensure projects remain on schedule.
• Serve as the primary point of contact for permitting agencies, responding to requests and resolving permit-related issues.
• Maintain accurate permit records and provide timely updates to project managers, installers, and operational leadership.
• Review and process installer onboarding paperwork for accuracy and completeness.
• Manage company fleet administration, including registrations, inspections, insurance renewals, gas cards, and accident reporting.
• Conduct audits of completed projects to ensure documentation accuracy and compliance with company and regulatory standards.
• Receive and audit project orders and provide accounting with daily sales and order reporting.
• Partner with Operations, Sales, Accounting, Logistics, and Technical Service teams to support efficient project execution and customer satisfaction.

Benefits

• health insurance
• paid holidays
• paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing
• Giving at Marvin – participate in organized volunteer opportunities
• Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED