HVAC Operations Administration Coordinator

Fidelity Building Services Group • Norco, LA

6d

About The Position

The Administrative Coordinator provides administrative-level support to technicians, customers, and management to help ensure effective day-to-day operations. The position serves as a first point of contact for technicians and customer relations and requires exceptional communication, organization, attention to detail, and customer service skills in a fast-paced, high-energy environment. The role reports to the Operations Administrative Supervisor.

Star Service, a Fidelity Company, is an HVAC service provider serving the Gulf Coast from Texas to Florida. The company provides service, maintenance, and design-build replacements of air-conditioning systems in commercial and industrial facilities. Its clients include heavy industrial gas and oil services, power plants, manufacturing, multi-site commercial, critical facilities, and school systems.

Requirements

• High school diploma or equivalent.
• At least 3 years of office or administrative experience.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Time-management and organizational skills.
• Prioritization and problem-solving skills.
• Exceptional communication, attention to detail, and customer service skills.

Nice To Haves

• Associate degree.
• Operations and/or accounting experience.

Responsibilities

• Dispatch and schedule technicians.
• Maintain the follow-up log.
• Audit and revise service reports.
• Send weekly payroll to accounting.
• Issue and track purchase orders.
• Set up new accounts.
• Track and update Spot/Extra items.
• Update the weekly on-call schedule.
• Schedule and track training.
• Complete special projects as directed by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED